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[resolved] [closed] update problems (16 posts)

  1. francesco.biaggini@me.com
    Member
    Posted 2 years ago #

    eshop version 6.2.11non you update more!
    how do I upgrade without losing all my data?

    http://www.dolcidolcetti.it

    http://wordpress.org/extend/plugins/eshop/

  2. elfin
    Moderator
    Plugin Author

    Posted 2 years ago #

    I would suggest you back up your data first, but I don't know of any reason why you would lose any data when you upgrade.

  3. francesco.biaggini@me.com
    Member
    Posted 2 years ago #

    I can not do automatic upgrade, eshop tells me that I have the updated plugin! but I have an older version of the plugin.
    I want to uninstall and install the new eshop.

  4. esmi
    Forum Moderator
    Posted 2 years ago #

    How do you know you have an older version?

  5. francesco.biaggini@me.com
    Member
    Posted 2 years ago #

  6. esmi
    Forum Moderator
    Posted 2 years ago #

    Can you upgrade the plugin manually using FTP?

  7. francesco.biaggini@me.com
    Member
    Posted 2 years ago #

    I do not know how ....

  8. esmi
    Forum Moderator
    Posted 2 years ago #

    Re-upload a fresh, unpacked, copy of the plugin's folder to wp-content/plugins using FTP or whatever file management application your host provides.

  9. francesco.biaggini@me.com
    Member
    Posted 2 years ago #

    doing so I do not lose the data and settings? the customers, orders, payments ..?

  10. esmi
    Forum Moderator
    Posted 2 years ago #

    No. All of the data is stored in your database.

  11. francesco.biaggini@me.com
    Member
    Posted 2 years ago #

    done! thank you!

  12. esmi
    Forum Moderator
    Posted 2 years ago #

    Is the correct version being displayed as installed now?

  13. francesco.biaggini@me.com
    Member
    Posted 2 years ago #

    yes 6.3

  14. esmi
    Forum Moderator
    Posted 2 years ago #

    Excellent. You should be fine now. :-)

    FYI, you can safely deactivate eShop and then re-activate it at a later date without losing any of your stored data. Ditto upgrades will never affect your data. The only way to wipe it is to delete the plugin - at which point, you will get a warning about loss of data before you confirm the deletion.

  15. ralphvp
    Member
    Posted 2 years ago #

    I have just upgraded eshop to version 6.3.1 and have noticed that the eshop widget does not display on the sidebar upon making a purchase. Any hint?
    Thanks

  16. esmi
    Forum Moderator
    Posted 2 years ago #

    The latest version of eShop removes the widget from specific pages such as the cart and checkout.

    Next time and as per the Forum Welcome, please post your own topic. Your question has nothing to do with the original poster's.

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