Plugin Contributor
bcrodua
(@bcrodua)
Hi,
To help us work out the cause of your problem, can you please send us a copy of the backup log?
This log can be found in the Existing Backups tab of the UpdraftPlus dashboard.
If you cannot access the UpdraftPlus dashboard, then you can find the log file in the ‘wp-content/updraft’ directory via FTP or your hosts’ file manager.
Best Wishes,
Bryle
Im having the same issue! Super frustrated!! My website pages & posts are all gone! I contacted theme support, hosting support and they can’t help me because I have VPS and that doesn’t save database! When I try to restore from Updraft Plus Restoration I get this error message:
Google Drive: backup_2021-03-01-1132_ARZO_9a9a9e1a39a1-uploads14.zip: Error: File not found
PLEASE HELP!!!
Thread Starter
Anuj
(@anujmakhloga)
AT the moment there is only one backup I can see in the Dashboard (that I took manually).
Otherwise, all remote backups are unsuccessful.
However, here’s the log file-
Log error
-
This reply was modified 5 years ago by
Anuj.
Plugin Contributor
bcrodua
(@bcrodua)
Hi,
Apologies for the late reply.
The log that you sent shows that you are still using the 1.16.47 versioin which had Google Drive issues. Updating to latest version should fix the issue.
Best Wishes,
Bryle
