"Undefined Function"

  • Resolved prsanko

    (@prsanko)


    12 years, 5 months ago

    Hello,

    I was recently in the WordPress back office of my client’s site at http://ChristinaBiamonte.com simply updating to the latest version of WordPress (not sure what current version is) and I encountered an error during the update. Right in the middle of updating (which normally takes just a few seconds), the update randomly stopped and I never received the confirmation line stating that the update was finished.

    Now, whenever I try to access her website or the WP gate (wp/admin) I receive the following error:

    Fatal error: Call to undefined function get_bloginfo() in /home/christin/public_html/wp-includes/script-loader.php on line 536

    I can still access the Style css files via cPanel, but I have NO idea how to fix this!

    Help! 🙂

    Thanks,
    Phil

Viewing 4 replies - 1 through 4 (of 4 total)
  • Theme And Simple

    (@themeandsimple)

    12 years, 5 months ago

    I believe that you have a backup of the website, so you can just re-upload all of the wp files and the site should work same as before the unsuccessful update. You can then try updating to the latest version again.
    If, for some reason, you have not backed up the website, follow the manual update procedure as described in WprdPress Codex here.

    Thread Starter prsanko

    (@prsanko)

    12 years, 5 months ago

    Im not really sure if I have a backup site or not. I originally loaded WP onto the site using Fantastico. Do you know if I can reload WordPress again via Fantastico without losing all the customizations I made to the WP site?

    I just really don’t want to lose the customizations that I paid somebody else to make.

    Thanks so much!

    Theme And Simple

    (@themeandsimple)

    12 years, 5 months ago

    When updating WP, only the WP files are replaced with the new ones, and not your theme files.
    However, when using third-party installers, the situation may be slightly different.
    Backup the wp-content folder as there are all your files there (images, theme, plugins, etc).
    Also backup the wp-config.php file.
    Backup the database.
    Reinstall WP using the Fantastico, check if everything is working.
    If it doesn’t work, perform manual WP installation, restore the db, upload wp-config.php, upload content of the wp-content folder.

    Thread Starter prsanko

    (@prsanko)

    12 years, 5 months ago

    Great, thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘"Undefined Function"’ is closed to new replies.