Uncaught Exception: Could not validate nonce

  • lopezclothing

    (@lopezclothing)


    3 months, 3 weeks ago

    After updating the woocommerce plugin we have been experience some stranges issues:

    • When a client outside Spain tries to pay (through credit card or paypal), she receives an error. On the log I can see this message: Uncaught WooCommerce\PayPalCommerce\Button\Exception\RuntimeException: Could not validate nonce /home/lopezclo/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/src/Endpoint/RequestData.php:46 Contexto adicional{ “error”: { “type”: 1, “file”: “/home/lopezclo/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/src/Endpoint/RequestData.php”, “line”: 46 }, “remote-logging”: true, “backtrace”: [ “”, “#0 /home/lopezclo/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/src/Endpoint/ApproveSubscriptionEndpoint.php(102): WooCommerce\PayPalCommerce\Button\Endpoint\RequestData->read_request()”, “#1 /home/lopezclo/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/src/ButtonModule.php(146): WooCommerce\PayPalCommerce\Button\Endpoint\ApproveSubscriptionEndpoint->handle_request()”, “#2 /home/lopezclo/public_html/wp-includes/class-wp-hook.php(341): WooCommerce\PayPalCommerce\Button\ButtonModule::WooCommerce\PayPalCommerce\Button\{closure}()”, “#3 /home/lopezclo/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters()”, “#4 /home/lopezclo/public_html/wp-includes/plugin.php(522): WP_Hook->do_action()”, “#5 /home/lopezclo/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(117): do_action()”, “#6 /home/lopezclo/public_html/wp-includes/class-wp-hook.php(341): WC_AJAX::do_wc_ajax()”, “#7 /home/lopezclo/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters()”, “#8 /home/lopezclo/public_html/wp-includes/plugin.php(522): WP_Hook->do_action()”, “#9 /home/lopezclo/public_html/wp-includes/template-loader.php(23): do_action()”, “#10 /home/lopezclo/public_html/wp-blog-header.php(19): require_once(‘/home/lopezclo/…’)”, “#11 /home/lopezclo/public_html/index.php(17): require(‘/home/lopezclo/…’)”, “#12 {main}”, “thrown” ] }2025-12-17T17:53:41+00:00Crítico Uncaught TypeError: DateTime::setTimestamp(): Argument #1 ($timestamp) must be of type int, string given in /home/lopezclo/public_html/wp-content/plugins/wp-gdpr-compliance/Utils/Time.php:53
    • When I click on Orders page, I can only see the ones that have been done during the day. Although I click on “All orders” link, it didn’t show all of them as they did before the update.

    Can you please help me?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Jamie

    (@jamieong)

    3 months, 3 weeks ago

    Hi @lopezclothing ,

    Thank you for reaching out to us, we are here to help. The “Could not validate nonce” error for customers outside Spain is caused by nonce validation failing in the PayPal Payments plugin. This happens when international customers’ sessions or cookies don’t match the expected nonce validation requirements. However, we need more context to investigate the issue.

    Please follow these steps to share your system status report with us:

    1. Navigate to the WooCommerce / Status section in your site’s admin panel.
    2. Click on the Get system report button and then click Copy for support.
    3. Paste the report into our PrivateBin.
    4. After uploading, please share the link here so we can review the details thoroughly.

    Alternatively, to speed up the whole process we suggest you to contact us directly for further assistance. You can open a ticket with our service desk. Here’s how you can request support: Request Support. Please make sure to include the URL of this thread in your ticket for reference.

    Best Regards,
    Jamie

    Plugin Support Krystian Syde

    (@inpsydekrystian)

    2 months, 2 weeks ago

    Hello @lopezclothing

    Since we have not received any further communication from you, we are assuming that your issue has been resolved. Therefore, we mark this thread as resolved.

    If you have any further questions or encounter a new issue, feel free to open a new thread or submit a ticket through our service desk. Please include the URL of this thread in your ticket for reference.

    Kind regards,
    Krystian

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.