um recaptcha: Error sitekey missing

  • Resolved wiso92

    (@wiso92)


    8 years, 11 months ago

    Hi Guys,

    I’m using UM and um recaptcha (1.0.4) on my registration forms. Unfortunately users get the Error: sitekey missing and the ReCaptcha doesn’t show up. Users are therefore unable to register.
    I get that error too when I clean my cache and when I reload the site, everything works fine.

    Could you please investigate? I didn’t find anything in this forum except the same problem, which should have been resolved with version 1.0.4 of um-recaptcha.

    Best regards!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    8 years, 11 months ago

    Hi @wiso92,

    Can you please disable caching plugins or exclude registration page from cache and see if this helps?

    Thanks.

    Thread Starter wiso92

    (@wiso92)

    8 years, 10 months ago

    Thanks for your fast reply! I disabled the caching plugin for the registration sites as you suggested and it seems to have solved the problem. It is a little weird since we had this problem before we implemented a caching plugin, too.
    But for now, everything works!

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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