Two shipping methods in same cart.

  • Resolved kenmcneill

    (@kenmcneill)


    2 years, 8 months ago

    Really liking the new Woo/USPS shipping setup. It works beautifully! I’ve been using it primarily with selling caps through my shop. Grab it off the shelf, drop it in a box, and let WooCommerce/USPS do their magic.

    Where I’ve run into a problen is with the addition of drop-shipped t-shirts, which are sold flat-rate and shipped directly from the printer. I need to charge for both shipping methods if both items are added to the same cart, but if they are, USPS disappears, leaving only the flat rate shipping displayed. I currently only the caps public, but if you’d like to see the problem, the shirts are at https://bluemoonkites.net/shop/pocket-knomie/ , which are configured as “hidden”. Please remember this is a live shop.

    Thanks!

    • This topic was modified 2 years, 8 months ago by kenmcneill.

    The page I need help with: [log in to see the link]

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  • anastas10s

    (@anastas10s)

    2 years, 8 months ago

    Hi there @kenmcneill 👋

    Thank you for contacting Woo support!

    Where I’ve run into a problen is with the addition of drop-shipped t-shirts, which are sold flat-rate and shipped directly from the printer. I need to charge for both shipping methods if both items are added to the same cart, but if they are, USPS disappears, leaving only the flat rate shipping displayed.

    From what I gather, the issue arises when say a cap and a t-shirt are in the same order, since one is shipping directly from you and another shipped from the printer. Correct?

    Did you already have a chance to reach out to the printer’s support channel and inquire about this, perhaps? That should provide some further insight with regard to limitations their implementation might have, and ways to work around it.

    To help you further, I’d like to understand more about your setup.

    Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

    Once you’ve done that, you can paste it here or into our http://Quickforget.com service and send that secret link here.

    We await your response to better assist you.

Viewing 1 replies (of 1 total)

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