Plugin Support
tomwolf
(@tomwolfhun)
Hello @sonia316 ,
The problem still exists? We had maintenance issues, it should work now.
Let me know the results,
Tom
Trustindex
That problem is fixed but I never got notified that my plan was running out. I have updated today but I can’t get the latest review pulled in. The button that you click is no longer visible
Hello @sonia316!
The review download button is only available in every 2 weeks, so if you clicked today, try it again 2 weeks later please.
Maybe you can try to reinstall the entire plugin then download latest reviews.
If the problem still persists, please send us your troubleshooting tab’s content with the “copy to clipboard” button.
Please let me know your results, thanks in advance,
Adam
Trustindex
Update: review download button appears in every 2 DAYS, not in 2 WEEKS.
I am waiting for your reply, have a nice day. 🙂
Adam,
Trustindex
Ok. Great. Will try again tomorrow. I was about to say 2 weeks!!! Thank you
