Truncated logo

  • anaden

    (@anaden)


    4 years, 1 month ago

    I’ve just been told that my logo on the home page is truncated.. It didn’t used to be. Not sure when this happened.

    When in WordPress – appearance – custom – site identity – the file is correct and the ‘live’ screen displays it correctly.

    Can I make it display correctly?

    Cheers

    Andrew

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Kharis Sulistiyono

    (@kharisblank)

    4 years, 1 month ago

    Hi @anaden,

    I tried your logo image to upload to my test site. And everything works fine.

    See these screenshots:

    Since you’re getting something special, my guess, you have additional plugin or script that modifies your image in the background.

    Can you try disabling all plugin temporarily while enabling troubleshooting mode and reupload your original image?

    P.S. Use the Health Check plugin to enable troubleshooting mode from dashboard > Tools > Site Health > Troubleshooting.

    Regards,
    Kharis

    Thread Starter anaden

    (@anaden)

    4 years, 1 month ago

    Hi

    Thanks for you quick response as ever.

    I was running the Autoptimise plugin – have disabled it and now the logo shows OK.. but the page load is inevitably slower.

    I contacted the plugin author who said “first and foremost try to identify what is breaking things by just disabling CSS or JS or HTML or Image optimization (incl. lazyload). Based on that we can see what the next steps need to be :)”

    Not sure I know where to start.. can you recommend an alternative?

    Cheers

    Andrew

    Astina Dangdut

    (@dangduters)

    4 years, 1 month ago

    > Not sure I know where to start.. can you recommend an alternative?

    I think, you should find whether there is a setting to exclude particular image (that is site logo image) in Autoptimise plugin administration. Maybe, you will contact the plugin’s author to help with this, if you can’t find the setting.

Viewing 3 replies - 1 through 3 (of 3 total)

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