timeline doesn’t work

  • Resolved rodrigueadm54

    (@rodrigueadm54)


    6 years, 7 months ago

    Hello,

    I can not use the Timeline block in the Post Gutenberg editor. A message just tells me that: This block has encountered an error and can not be previewed.

    How to use it?

    Thank you in advance,
    Cordially.

    Rodrigue

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter rodrigueadm54

    (@rodrigueadm54)

    6 years, 7 months ago

    I just noticed that I could not edit the block on the back-end. But he appears on the front-end

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    6 years, 7 months ago

    Hey @rodrigueadm54 ,

    Thank you for reaching us out.
    Ideally, that does not happen. This happens only when the saved value does not match the database value.

    Have you made a Database migration or so? This might be one of the reasons for this error. You can also delete the block and recreate. Looking forward to resolving your issue.

    Regards,
    Vrunda Kansara

    Thread Starter rodrigueadm54

    (@rodrigueadm54)

    6 years, 7 months ago

    Hello ^^

    I imported my site with “All-in-One WP Migration”. But I had not installed Ultimate Addons yet.
    I tried to delete and recreate the block a lot of times, without change. It is still impossible to configure the block.

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    6 years, 7 months ago

    Hey @rodrigueadm54 ,

    Thank you for getting back to us. The database migration has caused the issue. Can you please open a request here for quicker response – https://www.ultimategutenberg.com/support/

    Looking forward to resolving your issue ASAP.

    Regards,
    Vrunda Kansara

Viewing 4 replies - 1 through 4 (of 4 total)

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