Time for activation

  • Resolved pelyon

    (@pelyon)


    4 years, 9 months ago

    Hi, I activated the cleantalk plugin a couple hours ago and am still receiving lots of spam emails on my contact page. My contact form is from salesforce, so not sure that impacts your ability to block spam. How long does it take for your plugin to start working? Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author alexandergull

    (@alexandergull)

    4 years, 9 months ago

    Hello @pelyon

    My test request has been denied.

    http://cleantalk.org/my/show_requests?request_id=f40a9c08c1803ff0701d90fc1c3c0d4a

    Did you receive it in the salesforce backend?

    Plugin Support katereji

    (@katereji)

    4 years, 9 months ago

    Hello.
    We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved” – if you have any further questions, you can start a new thread.

    Thread Starter pelyon

    (@pelyon)

    4 years, 9 months ago

    Thank you, I’m not sure what Alexander means when he says his request has been denied. Does it indicate the plugin was working for him or not working? Either way, I tweeked the settings on my sucuri.net firewall and the spam has stopped. Thank you, I still love cleantalk, it works great on several other sites I maintain.

    -Jason Roberts

    Plugin Author alexandergull

    (@alexandergull)

    4 years, 9 months ago

    Hi @pelyon

    Does it indicate the plugin was working for him or not working?

    Yes, it seems the plugin worked fine. I was wondering to know if you have got this request to your backend. If so, we need to proceed with the investigation why.

    My data were:
    ip : 51.81.55.253
    email: s@cleantalk.org

    Be well,

Viewing 4 replies - 1 through 4 (of 4 total)

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