Thrive Theme Bug!!! Please help me!

  • Tracy

    (@claramorey)


    8 years, 11 months ago

    http://prntscr.com/f22wdj

    I’m using the Thrive theme; I’m having problems using the “Thrive Visual Editor” plugin to create the home page.
    The home page is fully up-to-date, and changes to the previous one, but changes are made to both browsers, and two different computers display image errors, showing new presentation errors.
    I’ve been shooting videos for people to see and help me, including the list of plugins I’m using. I’m not allowed to post links, so I leave the following video youtube you can paste in and watch “watch? V = rk6yzrjdoY0 & feature = youtu.be”.

    Bug very annoying, I look forward to the help of the community.
    Thank you very much

    • This topic was modified 8 years, 11 months ago by bdbrown.
    • This topic was modified 8 years, 11 months ago by Steven Stern (sterndata). Reason: fixed image
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  • bdbrown

    (@bdbrown)

    8 years, 11 months ago

    Since you’re using a commercial theme and plugin we recommend you go to their official support channel so you can get support from the people who know it best.

    https://thrivethemes.com/members/login/

    Forum volunteers are not given access to commercial products so they would not know about the theme functionality or configuration. The vendors are the best resource for support of commercial products.

Viewing 1 replies (of 1 total)

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