Themes Forcing URL Structures

  • virtualboy

    (@virtualboy)


    12 years, 4 months ago

    Hi everybody,

    I have a small WordPress e-commerce site that is working perfectly but there is an update to the theme I am using, a paid for theme from Templatic.

    When it is installed, the update FORCES a change in the site url structure, which is unacceptable because it breaks years of seo work and the new url structure is also far less user friendly.

    Any ideas on how I can update the theme, which is necessary as the old version is not compatible with the latest version of PHP, without breaking my site?

    I have contacted the theme vendor support but they said “Those ugly permalinks are standard in WordPress for a while now. If you purchase any e-commerce theme these days (Templatic or otherwise), you’ll find URLs that look like that. Every custom post type created in WordPress (like “products” in this case) must have it’s own slug. This is to differentiate the new post type from posts and pages available in WordPress by default. “

    I believe that is not correct but would really appreciate any help…

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    12 years, 4 months ago

    Any ideas on how I can update the theme, which is necessary as the old version is not compatible with the latest version of PHP, without breaking my site?

    As that’s a paid theme (and we don’t support those here) you really need to contact that vendor for theme support.

    When it is installed, the update FORCES a change in the site url structure

    …

    I have contacted the theme vendor support but they said

    Ooor lose that theme like a bad infection. No WordPress theme should do that even if it’s e-commerce. Can you confirm that it is the theme and not something else by switching to the Twenty Thirteen theme?

    Thread Starter virtualboy

    (@virtualboy)

    12 years, 4 months ago

    Hi Jan,

    I appreciate you replying to my problem, thanks.

    I do know you don’t support paid themes directly here, I’m just desperate to save my little site before the update to PHP kills it completely.

    Templatic’s business model is pretty annoying as they do it on an annual membership basis, which doesn’t seem right to me but so far there response has been inadequate as you can see from their response I pasted into the original appeal for help above.

    I’ve told them their response is unacceptable and am waiting to see what they say next but am very open to any other solutions nay of you can come up with…

    I’m open to switching to another theme, commercial or free, just don’t really know where to turn and hope this can be resolved one way or another before my site dies!

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

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