Theme update
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Hello, I have an old version of oceanwp (1.8.6) installed on my wordpress site. When I update the theme (which I only modified with the Code Snippet plugin) the site becomes inaccessible and is unusable. Can I safely keep this old version of the theme? Or do I have to make sure to update it bug-free?
I have already tried uninstalling and reinstalling it but nothing changes.
thank you 🙂FR :
Bonjour, j’ai une ancienne version d’oceanwp (1.8.6) d’installé sur mon site wordpress. Lorsque je met à jour le thème (que je ai seulement modifié avec le plugin Code Snippet) le site devient innacessible et est inutilisable. Puis-je garder en toute sécurité cette ancienne version du thème ? Ou je dois faire en sorte de la mettre à jour sans bug ?J’ai déjà testé de le désinstaller et de le réinstaller mais rien ne change.
Merci 🙂
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Hello,
Please let us know what exact issue are you facing with the update? If possible share the snapshots of the issues.
and go to Elementor > System Info and share the report with us so that we can take a look.
Hello,
Thank you for your reply.
== Server Environment == Operating System: Linux Software: Apache MySQL version: MySQL Community Server (GPL) v5.6.50 PHP Version: 7.2.31 PHP Max Input Vars: 16000 PHP Max Post Size: 130M GD Installed: Yes ZIP Installed: Yes Write Permissions: All right Elementor Library: Connected == WordPress Environment == Version: 5.6.1 Site URL: https://myspresso.fr Home URL: https://myspresso.fr WP Multisite: No Max Upload Size: 128 Mo Memory limit: 512M Permalink Structure: /%postname%/ Language: fr-FR Timezone: Europe/Paris Debug Mode: Inactive == Theme == Name: OceanWP Version: 1.8.6 Author: Nick Child Theme: No == User == Role: administrator WP Profile lang: fr_FR User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.107 Safari/537.36 == Active Plugins == Advanced Custom Fields Version: 5.9.4 Author: Elliot Condon Akismet Anti-Spam Version: 4.1.8 Author: Automattic All In One WP Security Version: 4.4.6 Author: Tips and Tricks HQ, Peter Petreski, Ruhul, Ivy Autoptimize Version: 2.8.1 Author: Frank Goossens (futtta) Boxtal Connect Version: 1.2.8 Author: API Boxtal Checkout Field Editor for WooCommerce Version: 1.4.5 Author: ThemeHigh Code Snippets Version: 2.14.0 Author: Code Snippets Pro Elementor Version: 3.1.1 Author: Elementor.com Elementor Pro Version: 3.0.10 Author: Elementor.com Ever Invoice Export Version: 1.2.5 Author: Team Ever Facebook for WordPress Version: 3.0.1 Author: Facebook GA Google Analytics Version: 20201120 Author: Jeff Starr Loco Translate Version: 2.5.0 Author: Tim Whitlock Mailchimp for WooCommerce Version: 2.5.0 Author: Mailchimp Nav Menu Roles Version: 2.0.0 Author: Kathy Darling Nav Menu Roles + WooCommerce Memberships Bridge Version: 1.0.0 Author: Kathy Darling Ocean Extra Version: 1.7.0 Author: OceanWP Really Simple SSL Version: 4.0.8 Author: Really Simple Plugins Redirection Version: 5.0.1 Author: John Godley Smush Version: 3.8.2 Author: WPMU DEV Sticky Header Effects for Elementor Version: 1.4.3 Author: Rwattner UpdraftPlus - Backup/Restore Version: 1.16.47 Author: UpdraftPlus.Com, DavidAnderson User Registration Version: 1.9.3 Author: WPEverest Variation Swatches for WooCommerce Version: 1.1.8 Author: Emran Ahmed WC Pickup Store Version: 1.6.0 Author: Keylor Mendoza A. WooCommerce Version: 4.9.2 Author: Automattic WooCommerce Customizer Version: 2.7.4 Author: SkyVerge WooCommerce Memberships Version: 1.21.2 Author: SkyVerge WooCommerce PDF Invoices & Packing Slips Version: 2.8.2 Author: Ewout Fernhout WooCommerce Shipping & Tax Version: 1.25.6 Author: Automattic WooCommerce Stripe Gateway Version: 4.8.0 Author: WooCommerce WooCommerce Subscriptions Version: 3.0.12 Author: WooCommerce WPC Added To Cart Notification for WooCommerce Version: 1.4.0 Author: WPClever.net Yoast SEO Version: 15.7 Author: Team Yoast == Elementor - Compatibility Tag == Elementor Pro: header_not_exists Sticky Header Effects for Elementor: header_not_exists == Elements Usage == footer : 1 heading : 4 icon-list : 3 social-icons : 1 header : 4 button : 4 image : 8 nav-menu : 12 woocommerce-menu-cart : 8 loop : 0 button : 1 heading : 2 text-editor : 1 theme-post-featured-image : 1 wc-add-to-cart : 1 popup : 1 form : 1 heading : 1 spacer : 1 text-editor : 2 product : 7 heading : 15 image : 22 spacer : 27 star-rating : 6 text-editor : 13 toggle : 4 woocommerce-product-add-to-cart : 7 woocommerce-product-additional-information : 1 woocommerce-product-content : 5 woocommerce-product-images : 7 woocommerce-product-price : 6 woocommerce-product-related : 2 woocommerce-product-short-description : 7 woocommerce-product-title : 5 woocommerce-products : 3 section : 2 acf_ele_form : 2 single : 1 heading : 2 post-info : 1 posts : 1 share-buttons : 1 spacer : 3 theme-post-content : 1 theme-post-excerpt : 1 theme-post-title : 1 wp-post : 1 button : 1 heading : 8 lottie : 1 spacer : 3 text-editor : 6 wp-page : 23 button : 8 divider : 3 gallery : 1 heading : 44 icon-box : 7 image : 7 image-box : 5 login : 3 lottie : 2 menu-anchor : 2 posts : 2 shortcode : 5 spacer : 22 text-editor : 48 woocommerce-products : 3 product-post : 0 text-editor : 3 product-archive : 2 heading : 6 lottie : 2 posts : 2 spacer : 1 text-editor : 4 woocommerce-products : 2 == Log == Log: showing 20 of 332020-12-08 14:03:14 [info] elementor::elementor_updater Started 2020-12-08 14:03:14 [info] Elementor/Upgrades - _v_3_0_0_move_general_settings_to_kit Start 2020-12-08 14:03:14 [notice] General Settings already exist. nothing to do. 2020-12-08 14:03:14 [info] Elementor/Upgrades - _v_3_0_0_move_general_settings_to_kit Finished 2020-12-08 14:03:14 [info] Elementor/Upgrades - _v_3_0_0_move_default_colors_to_kit Start 2020-12-08 14:03:14 [notice] System colors already exist. nothing to do. 2020-12-08 14:03:14 [info] Elementor/Upgrades - _v_3_0_0_move_default_colors_to_kit Finished 2020-12-08 14:03:14 [info] Elementor/Upgrades - _v_3_0_0_move_saved_colors_to_kit Start 2020-12-08 14:03:14 [notice] Custom colors already exist. nothing to do. 2020-12-08 14:03:14 [info] Elementor/Upgrades - _v_3_0_0_move_saved_colors_to_kit Finished 2020-12-08 14:03:14 [info] Elementor/Upgrades - _v_3_0_0_move_default_typography_to_kit Start 2020-12-08 14:03:14 [notice] System typography already exist. nothing to do. 2020-12-08 14:03:14 [info] Elementor/Upgrades - _v_3_0_0_move_default_typography_to_kit Finished 2020-12-08 14:03:14 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.0.11', 'to' => '3.0.14', )] 2020-12-20 22:54:01 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor Pro', 'from' => '3.0.5', 'to' => '3.0.8', )] 2020-12-21 17:57:36 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.0.14', 'to' => '3.0.15', )] 2021-01-06 17:58:17 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.0.15', 'to' => '3.0.16', )] 2021-01-22 17:09:41 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor Pro', 'from' => '3.0.8', 'to' => '3.0.10', )] 2021-01-26 17:55:53 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.0.16', 'to' => '3.1.0', )] 2021-02-01 06:02:37 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.1.0', 'to' => '3.1.1', )] PHP: showing 5 of 5PHP: 2020-10-02 11:22:26 [notice X 2][/home/biocaft/www/wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined index: data [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2020-10-05 11:49:32 [error X 1][/home/biocaft/www/wp-content/plugins/elementor-pro/modules/popup/module.php::98] Uncaught Error: Call to a member function save_display_settings_data() on boolean in /home/biocaft/www/wp-content/plugins/elementor-pro/modules/popup/module.php:98 Stack trace: #0 [internal function]: ElementorPro\Modules\Popup\Module->save_display_settings(Array, Object(Elementor\Core\Common\Modules\Ajax\Module)) #1 /home/biocaft/www/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module)) #2 /home/biocaft/www/wp-includes/class-wp-hook.php(287): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request('') #3 /home/biocaft/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters('', Array) #4 /home/biocaft/www/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #5 /home/biocaft/www/wp-admin/admin-ajax.php(176): do_action('wp_ajax_element...') #6 {main} thrown [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2020-10-15 12:20:53 [notice X 1][/home/biocaft/www/wp-content/plugins/elementor-pro/modules/dynamic-tags/acf/tags/acf-color.php::34] Undefined offset: 1 [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2020-12-08 14:39:55 [notice X 1][/home/biocaft/www/wp-content/plugins/elementor-pro/modules/query-control/module.php::738] Trying to get property 'name' of non-object [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2021-01-17 23:31:42 [notice X 1][/home/biocaft/www/wp-content/plugins/elementor-pro/modules/woocommerce/widgets/add-to-cart.php::142] Undefined index: post_id [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] JS: showing 5 of 5JS: 2020-10-02 09:34:32 [error X 1][https://myspresso.fr/wp-content/plugins/elementor/assets/js/common.min.js?ver=3.0.11:2:110892] Object.fromEntries is not a function JS: 2020-10-02 09:39:15 [error X 1][https://myspresso.fr/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.0.11:2:437485] i.tipsy is not a function JS: 2020-10-02 10:12:44 [error X 1][https://myspresso.fr/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \"view22211\") has already been destroyed and cannot be used. JS: 2020-10-02 10:22:20 [error X 1][https://myspresso.fr/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.0.11:2:478342] Cannot read property \'isDesignable\' of undefined JS: 2020-10-02 11:47:34 [error X 8][https://myspresso.fr/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.0.11:2:474337] Cannot read property \'document\' of undefined-
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