Theme installation failed.

  • Resolved hb7of9

    (@hb7of9)


    7 years, 11 months ago

    Hi guys, just bought BeTheme from the Muffin Group to update an old site that was running php 5.5 to php 7.0.

    Trying to install the theme and got this error. Any ideas?

    “Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.”

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter hb7of9

    (@hb7of9)

    7 years, 11 months ago

    Here are some error codes that also showed when I tried da second time:

    [url=https://postimg.cc/image/59i8cn4t3/][img]https://s31.postimg.cc/59i8cn4t3/Screen_Shot_2018-04-19_at_08.48.49.png[/img][/url]

    https://postimg.cc/image/59i8cn4t3/

    • This reply was modified 7 years, 11 months ago by hb7of9.
    hyperionstudios

    (@hyperionstudios)

    7 years, 11 months ago

    Hi, if you unzip the package you have downloaded of the BeTheme theme, can you see the style.css file? sometime they package the actual theme within a folder in the downloaded package, so what you have uploaded was not the actual theme zip.

    Thread Starter hb7of9

    (@hb7of9)

    7 years, 11 months ago

    Thank you that was it!

    I unzipped, found the theme file and tried again.

    It now says:

    “””
    Unpacking the package…

    Installing the theme…

    Destination folder already exists. /app/public/wp-content/themes/betheme/

    Theme installation failed.
    “””

    Should I delete the folder, or is there a way to update this?

    hyperionstudios

    (@hyperionstudios)

    7 years, 11 months ago

    no, please delete the old folder and upload the new theme, because it did unzip the first time so it did create the folder with that name, so it is safe to delete it and upload the new one.

    Thread Starter hb7of9

    (@hb7of9)

    7 years, 11 months ago

    Awesome! Thank you, its fixed.

Viewing 5 replies - 1 through 5 (of 5 total)

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