• Resolved ben84torag

    (@ben84torag)


    Hi everyone,

    I set all the taxes system yesterday.
    It is pretty easy with 21% VAT on all the products (0% on virtual product).

    Everything looks working well, because when I go on a check out page I can see the good VAT amount displayed next to the total amount of the basket BUT…

    I don’t this taxes appearing on :
    -the woocommerce orders
    -the woocommerce reports
    -the plugin WP PDF Invoice

    I checked two times the tutorial and I don’t find the problem.

    If you have any tips, would be great

    thanks a lot
    Ben

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Shaun Kuschel a11n

    (@shaunkuschel)

    Automattic Happiness Engineer

    Hey @ben84torag,

    Can you explain a bit more about how you set up the taxes or share a screenshot of the settings? For example, are these “Standard rates” set up on the WooCommerce > Settings > Tax page?

    Additionally, for the products, do you have the regular products set to use the “Taxable” status and the virtual products set to “None”?

    Thread Starter ben84torag

    (@ben84torag)

    Hi Shaun,

    Thanks for your reply.
    We had an order tonight and everything looks finally good.
    The VAT appears on the orders (back office part) and on the pdf invoice !

    to answer to your reponse, I set the standard taxe with our VAT rate and I applied it to all the country of EU (we are based in Czech in Republic).
    then I applied this standard taxe to all the material product.
    On the other side I set the 0 rate and I applied it to the virtual product (online classes etc…)

    I don’t know what’s happen maybe it needed few day to to be set but everything looks good now

    Best regards,
    Ben

    Plugin Support Shaun Kuschel a11n

    (@shaunkuschel)

    Automattic Happiness Engineer

    Thanks for the update, Ben! Glad to hear that it’s working correctly now! 😀

    I’m going to mark this thread as resolved, but if you notice anything in the future, let us know! Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

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