Sync problem between woocommerce and square
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Hi, I am from Malaysia and I just wanted to use the POS without payment getaway. Is it possible and is it that the reason for the “Sync Failed. Please try again”?
Viewing 6 replies - 1 through 6 (of 6 total)
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Hi @adwina
Thanks for reaching out!
Can you please confirm what is the Sync Settings under WooCommerce > Settings > Square > Sync Settings?
Once you’ve verified the Sync Settings above, please refer to the support documentation about troubleshooting sync issues here.
If this did not resolve the issue, please share your System Status Report that you can find via
WooCommerce > Status. SelectGet system reportand thenCopy for support. Once you’ve done that, you can paste it into your reply here.If you could also provide the fatal error logs (if any) under
WooCommerce > Status > Logs.Thanks!
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Anti-Spam: by Automattic – 5.0.2 Facebook for WooCommerce: by Facebook – 3.0.8 Google Listings and Ads: by WooCommerce – 2.3.6 Hello Dolly: by Matt Mullenweg – 1.7.2 Jetpack: by Automattic – 11.7 Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.25.10 LiteSpeed Cache: by LiteSpeed Technologies – 5.3.2 MailPoet: by MailPoet – 4.4.0 Oliver POS - A WooCommerce Point of Sale (POS): by Oliver POS – 2.4.0.6 TikTok: by TikTok – 1.0.14 wePOS - Point Of Sale (POS) for WooCommerce: by weDevs – 1.2.6 Must Use Plugins (1) WordPress automation by Installatron: by – Settings API Enabled: ✔</img> Force SSL: – Currency: MYR (RM) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔</img> Order datastore: WC_Order_Data_Store_CPT WC Pages Shop base: #7 - /index.php/shop/ Cart: #8 - /index.php/cart/ Checkout: #9 - /index.php/checkout/ My account: #10 - /index.php/my-account/ Terms and conditions: ❌</img> Page not set Theme Name: Twenty Twenty-One Version: 1.7 Author URL: https://wordpress.org/ Child Theme: ❌</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔</img> Templates Overrides: – Admin Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ✔</img> Next scheduled: 2023-01-20 09:52:00 +08:00 Options: ✔</img> Notes: 44 Onboarding: completed Action Scheduler Complete: 582 Oldest: 2023-01-13 02:27:01 +0000 Newest: 2023-01-20 06:00:04 +0000 Failed: 2 Oldest: 2023-01-12 10:28:02 +0000 Newest: 2023-01-12 10:48:44 +0000 Pending: 4 Oldest: 2023-01-20 06:48:18 +0000 Newest: 2023-01-21 18:20:46 +0000 Status report information Generated at: 2023-01-20 14:48:37 +08:00 `Hi, I still unable to resolve the issue. Hereby is the status report and error logs.
01-19-2023 @ 08:30:03 - Starting step cycle: update_inventory_counts
01-19-2023 @ 08:30:04 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.87887s 01-19-2023 @ 08:30:04 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 00:30:04 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => RjDATTJPMdfEP
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-19-2023 @ 08:30:04 - Failed step cycle: update_inventory_counts (0.89s) -
01-19-2023 @ 09:30:03 - Starting step cycle: update_inventory_counts
01-19-2023 @ 09:30:04 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.77445s 01-19-2023 @ 09:30:04 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 01:30:04 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => AJKbZYejSPeXG
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-19-2023 @ 09:30:04 - Failed step cycle: update_inventory_counts (0.79s) -
01-19-2023 @ 10:30:03 - Starting step cycle: update_inventory_counts
01-19-2023 @ 10:30:04 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.78633s 01-19-2023 @ 10:30:04 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 02:30:05 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => CHHVjjFkRVeJG
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-19-2023 @ 10:30:04 - Failed step cycle: update_inventory_counts (0.81s) -
01-19-2023 @ 11:30:03 - Starting step cycle: update_inventory_counts
01-19-2023 @ 11:30:04 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.77493s 01-19-2023 @ 11:30:04 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 03:30:05 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => NWKEEBJkWkBST
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-19-2023 @ 11:30:04 - Failed step cycle: update_inventory_counts (0.83s) -
01-19-2023 @ 12:30:03 - Starting step cycle: update_inventory_counts
01-19-2023 @ 12:30:04 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.85682s 01-19-2023 @ 12:30:04 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 04:30:05 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => DcRbGJYSMJNaW
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-19-2023 @ 12:30:04 - Failed step cycle: update_inventory_counts (0.87s) -
01-19-2023 @ 13:30:03 - Starting step cycle: update_inventory_counts
01-19-2023 @ 13:30:04 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.81889s 01-19-2023 @ 13:30:04 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 05:30:04 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => KMDhBQAWWKZke
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-19-2023 @ 13:30:04 - Failed step cycle: update_inventory_counts (0.84s) -
01-19-2023 @ 15:00:03 - Starting step cycle: update_inventory_counts
01-19-2023 @ 15:00:04 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.78764s 01-19-2023 @ 15:00:04 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 07:00:05 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => FbhhaFQSaeDBG
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-19-2023 @ 15:00:04 - Failed step cycle: update_inventory_counts (0.84s) -
01-19-2023 @ 16:00:05 - Starting step cycle: update_inventory_counts
01-19-2023 @ 16:00:05 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.79357s 01-19-2023 @ 16:00:05 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 08:00:06 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => CRJCgKRZJgThj
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-19-2023 @ 16:00:05 - Failed step cycle: update_inventory_counts (0.81s) -
01-19-2023 @ 17:00:05 - Starting step cycle: update_inventory_counts
01-19-2023 @ 17:00:06 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.80049s 01-19-2023 @ 17:00:06 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 09:00:07 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => ARKCaAHgFNfRe
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-19-2023 @ 17:00:06 - Failed step cycle: update_inventory_counts (0.84s) -
01-19-2023 @ 18:30:03 - Starting step cycle: update_inventory_counts
01-19-2023 @ 18:30:04 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.80206s 01-19-2023 @ 18:30:04 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 10:30:04 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => KgFMeWFHFZVCe
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-19-2023 @ 18:30:04 - Failed step cycle: update_inventory_counts (0.84s) -
01-19-2023 @ 19:30:03 - Starting step cycle: update_inventory_counts
01-19-2023 @ 19:30:04 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.77078s 01-19-2023 @ 19:30:04 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 11:30:05 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => NWQCVjfbfTVQR
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-19-2023 @ 19:30:04 - Failed step cycle: update_inventory_counts (0.78s) -
01-19-2023 @ 20:30:04 - Starting step cycle: update_inventory_counts
01-19-2023 @ 20:30:05 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.75477s 01-19-2023 @ 20:30:05 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 12:30:06 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => BYHJSEXPSeACM
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-19-2023 @ 20:30:05 - Failed step cycle: update_inventory_counts (0.76s) -
01-19-2023 @ 22:00:04 - Starting step cycle: update_inventory_counts
01-19-2023 @ 22:00:04 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.78441s 01-19-2023 @ 22:00:04 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 14:00:05 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => PjKNMhcjbTGEW
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-19-2023 @ 22:00:04 - Failed step cycle: update_inventory_counts (0.80s) -
01-19-2023 @ 23:30:04 - Starting step cycle: update_inventory_counts
01-19-2023 @ 23:30:04 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.75135s 01-19-2023 @ 23:30:04 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 15:30:05 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => ScSJNaTeGCDhT
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-19-2023 @ 23:30:04 - Failed step cycle: update_inventory_counts (0.76s) -
01-20-2023 @ 00:30:03 - Starting step cycle: update_inventory_counts
01-20-2023 @ 00:30:04 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.76486s 01-20-2023 @ 00:30:04 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 16:30:05 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => JHQKRCDDWNeWE
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-20-2023 @ 00:30:04 - Failed step cycle: update_inventory_counts (0.78s) -
01-20-2023 @ 01:30:10 - Starting step cycle: update_inventory_counts
01-20-2023 @ 01:30:10 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.80364s 01-20-2023 @ 01:30:10 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 17:30:11 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => AgJHjVfeXjbXc
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-20-2023 @ 01:30:10 - Failed step cycle: update_inventory_counts (0.86s) -
01-20-2023 @ 03:00:03 - Starting step cycle: update_inventory_counts
01-20-2023 @ 03:00:04 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.7985s 01-20-2023 @ 03:00:04 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 19:00:05 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => GJJbMEcGBjbfg
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-20-2023 @ 03:00:04 - Failed step cycle: update_inventory_counts (0.83s) -
01-20-2023 @ 04:00:04 - Starting step cycle: update_inventory_counts
01-20-2023 @ 04:00:04 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.78098s 01-20-2023 @ 04:00:04 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 20:00:05 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => ARQJPfcYWQZNP
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-20-2023 @ 04:00:04 - Failed step cycle: update_inventory_counts (0.80s) -
01-20-2023 @ 05:00:04 - Starting step cycle: update_inventory_counts
01-20-2023 @ 05:00:05 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.80132s 01-20-2023 @ 05:00:05 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 21:00:05 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => HNGdPehhTEfej
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-20-2023 @ 05:00:05 - Failed step cycle: update_inventory_counts (0.81s) -
01-20-2023 @ 06:30:03 - Starting step cycle: update_inventory_counts
01-20-2023 @ 06:30:04 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.78478s 01-20-2023 @ 06:30:04 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 22:30:05 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => JZRKXXfWjRPXP
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-20-2023 @ 06:30:04 - Failed step cycle: update_inventory_counts (0.80s) -
01-20-2023 @ 07:30:04 - Starting step cycle: update_inventory_counts
01-20-2023 @ 07:30:05 - Request
Request
method:
uri: batchRetrieveInventoryCounts
user-agent: WooCommerce-Square/3.4.2 (WooCommerce/7.3.0; WordPress/6.1.1)
headers: Array
(
)
body:
duration: 0.80873s 01-20-2023 @ 07:30:05 - Response
Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[date] => Thu, 19 Jan 2023 23:30:05 GMT
[content-type] => application/json
[content-length] => 145
[content-encoding] => gzip
[square-version] => 2022-05-12
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-speleo-traceid] => EgRkBYFBVPKMR
[x-xss-protection] => 1; mode=block
[x-sq-dc] => sjc2b
[x-sq-region] => sjc2b
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[0] => Square\Models\Error Object
(
[category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
[code:Square\Models\Error:private] => NOT_FOUND
[detail:Square\Models\Error:private] => This merchant does not have a location with the ID.
[field:Square\Models\Error:private] =>
) ) 01-20-2023 @ 07:30:05 - Failed step cycle: update_inventory_counts (0.85s) -Hi there @adwina
Thank you for reaching back, with further information on this.
I am trying to check for console errors but, as I understand, only cash payments are available at the moment, at the store (screenshot linked here).
While investigating the site’s System Status Report (SSR) and error log, the following message stands out:
This merchant does not have a location with the ID .
+
Currency: MYR (RM)
Feel free to check out Square’s International Availability, here. I’m afraid that Malaysia is not currently in the country availability list. For the Supported Payment Methods by Country, kindly check here.
I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.
Hi there @anastas10s
I am well aware that Square payment currently unavailable in my country and I do preferred to use cash payment method for the time being but I can’t sync any item between Woocommerce & square.
Is it because it can’t locate my location ID since I am not from available country?Hi @adwina
Thanks for providing further information about your issue here.
I understand that you are unable to sync your products between WooCommerce and Square, right?
As mentioned by Pepe above, the Square for WooCommerce plugin works exclusively for the following countries listed on this page:
I just wanted to use the POS without payment getaway.
Meanwhile, going back to your original inquiry. Are you referring to the Square Point of Sale here?
Otherwise, to better picture what you are referring to here, can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?
If you don’t already have a screenshot service installed, you can try https://snipboard.io or http://skitch.com/. You can share the direct link to the image as a response to this topic.
Viewing 6 replies - 1 through 6 (of 6 total)
The topic ‘Sync problem between woocommerce and square’ is closed to new replies.
