• Resolved Cholland

    (@cholland)


    @mattyrob

    I just updated to the most recent version of WP(3.8.1) and Subscribe2(9.2). The system was working fine prior to this and with all plugins I have installed. Right now there are no emails being issued when posts are made except to the site administrator set in site settings. Also when a post is made it shows up in the comments area as well as posting to the post page on the front end.
    Any suggestions or help is most welcome.

    https://wordpress.org/plugins/subscribe2/

Viewing 5 replies - 1 through 5 (of 5 total)
  • @cholland,

    It’s working fine for me on 2 live installs. So, looking at the 2 issues:

    1/ Emails are only sent to admin, is that from looking an an email log? Have you go the number of recipients per email set to 1?

    2/ To clarify, your main post content is duplicated into a comment area in the same post? And it’s not a pingback or trackback? I don’t think that’s Subscribe2 as my code does not insert data into the comments table.

    Thread Starter Cholland

    (@cholland)

    Looking at the email log (yes set to 1) I see that everything is sent. However, no one is recieving and that is confirmed with multiple recipients.
    Yes, the exact post shows up in the comments area directly after posting.
    looks like below

    TAIP Teacher MA Ed – International PD Lottery | Tokyo Association of International Preschools
    tokyopreschools.org/new/taip-teacher-ma-ed-intern…
    216.97.236.30
    Submitted on 2014/02/07 at 10:39 am

    […] Register to Seminar/Event […]
    Unapprove | Reply | Quick Edit | Edit | Spam | Trash

    Register to Seminar/Event
    2 View Page

    besides that the 1 email that does come is sent to the email registerd in the status notifications area in the WP status notifier plugin which is not the same as the admin in general settings
    additionally the plugins I use are;
    contact form 7
    custom link widget
    duplicate post
    email log
    export users to csv
    social media auto publish
    Ustream
    Wordpress.com importer
    Wordpress importer
    WP status notifier
    wpsubpages redirect
    WP survey and quiz tool

    @cholland,

    You log confirms that Subscribe2 is generating the emails and passing them to the functions that should send the emails. You need to ask your hosting provider why they are being blocked. They can review the web error logs. You might want to try an SMTP plugin before asking them (like Configure SMTP).

    I’m not sure why you are getting the post duplicated in the comments – try disabling other plugins and see if you can find the culprit, I can’t imagine how it’s Subscribe2.

    Thread Starter Cholland

    (@cholland)

    It was working up until the beginning ofJanuary. Only thing that changed was a few updates with WP and Subscribe 2, anyway will try the disable pluginroute

    @cholland,

    slight correction – the only thing you changed was the updates. Your hosting provider may have updated PHP, MySQL and amended or implemented new policies on the server in order to ensure maximum uptime. They do all of this every day without your knowledge.

Viewing 5 replies - 1 through 5 (of 5 total)

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