Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Madalina Ruzsa

    (@madalinaruzsa)

    Hi @javierabdor,

    Please select a string in the TranslatePress Editor, open the developer console, and take a full-page screenshot. This will help me see both the error in the TranslatePress Editor and any errors in your console. Then, share the screenshot with me.

    Additionally, go to TranslatePress > Settings > Advanced Settings, and take a screenshot of the “Troubleshoot” section as well.

    You can use a site like https://snipboard.io/ to share the screenshots.

    Thread Starter javierabdor

    (@javierabdor)

    Hi @madalinaruzsa,

    Here are the screen shots you requested.

    Screenshot of the console

    https://snipboard.io/NBp9RK.jpg

    Second example

    https://snipboard.io/7MazTs.jpg

    Screenshot of the Troubleshooting settings

    https://snipboard.io/qLfYpI.jpg

    I appreciate your help.

    Regards

    Plugin Support Madalina Ruzsa

    (@madalinaruzsa)

    Hi @javierabdor,

    If you have any security or minification plugins, please deactivate them and try again. Some caching plugins also include minification settings that can break JavaScript code, so for testing purposes, please disable any caching as well. Additionally, try opening the website in a different browser to rule out any browser add-ons that might be interfering with JavaScript.

    Thread Starter javierabdor

    (@javierabdor)

    Hi @madalinaruzsa

    I deactivated the security and minification plugins but still have the same issue.

    https://snipboard.io/HDQWkb.jpg

    Any other idea on how to fix this?

    Plugin Support Madalina Ruzsa

    (@madalinaruzsa)

    Hi @javierabdor,

    I will need admin access in order to investigate this issue further. Could you please open a ticket here with a link to your site and provide admin access? It’s very important that you do not share your admin access here, on wordpress.org.

Viewing 5 replies - 1 through 5 (of 5 total)

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