Square Sync Failing

  • Resolved wilfredraeker

    (@wilfredraeker)


    2 years, 11 months ago

    Hello all of my syncs are failing for updating inventory from square to woo. It was working last week and now every sync is failing. I have Square as my sync setting. Let me know what other information you need me to provide and I will do so.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Saif

    (@babylon1999)

    2 years, 11 months ago

    Hello @wilfredraeker,

    Hello all of my syncs are failing for updating inventory from square to woo. It was working last week and now every sync is failing. I have Square as my sync setting. Let me know what other information you need me to provide and I will do so.

    I understand products are failing to update/sync in WooCommerce with the data from Square.

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Also, please enable the plugin logging from WooCommerce > Settings > Square.


    Link to image: https://d.pr/i/mIEkaF

    Once you do, please attempt to manually sync products again. This time, if there are any issues with the synchronization process, some useful error logs should be thrown in WooCommerce > Status > Log(search of Square from drop-down menu).

    You can copy&paste the theme directly here or in a text-sharing service like Gist.

    Look forward to hearing back from you.

    Igor H

    (@ihereira)

    2 years, 9 months ago

    Hi,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Best.

Viewing 2 replies - 1 through 2 (of 2 total)

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