@urstner6214 – I can appreciate frustrations with things apparently changing without your knowledge or involvement but is it possible your clients are making the changes you are seeing?
Thanks!
– Cais.
Thanks for your answer no clients cannot change the sort order it’s happening once I load the gallery into next gen and it’s random and just started last week.
regards
foster
Apparently my email is tagged to this post. I just received an inbound email involving SORT ORDER.
I posted my Sort Order concerns several times a month or so and I got no solution.
I continue to suffer that Sort Order dysfunction for more than one month and its because the sequential order of the images is not functioning and no matter what sequential order choice I prefer the gallery images never change order, so I got screwed out of 3 weeks work, because all 1200 images assigned in more than 100 galleries are stuck and won’t sort — clever!
There is no client sneaking around making changes in my project, and I have the only access and I have developed “thousands” of image galleries (literally stated) occurring over the past 17 years because I’ve been developing websites since 1998.
NexGen blamed Avada Theme. I own 22 Avada Theme Licenses and I have built dozens and dozens and dozens of image galleries using Avada Theme but I never encountered a sort order event using Avada Theme.
@netmediamarkets – I cannot explain why you would be tagged in this topic but please start your own topic so we can try to help you with your specific issue on your specific site.
See http://codex.wordpress.org/Forum_Welcome#Where_To_Post
Thanks!
– Cais.
@urstner6214 – Although I would not expect a conflict to cause this issue, have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?
If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.
Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.
If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.
Thanks!
– Cais.
