Some plugins randomly deactivating

  • zbrustudios

    (@zbrustudios)


    9 years, 10 months ago

    My site has recently started randomly deactivating 11 of my 23 plugins without the message warning about being deactivated due to an erro, and without records of errors in either the apache server log or the WordPress error log. It happens anywhere from every 15 minutes to every few hours. I’m not exactly sure when it started, but it was within the last two weeks. Here are two list of the plugins I have running, the first always remain active, the second is the set that is always deactivated:

    Ajax Search Lite
    Akismet
    Disable All WordPress Updates
    Event Organiser
    Follow
    Google Analytics by MonsterInsights
    Plugin Organizer
    Shortcodes Ultimate
    Simple Share Buttons Adder
    The Events Calendar
    Yoast SEO
    WP Super Cache

    Advanced Custom Fields
    cforms
    Constant Contact Plugin for WordPress
    GEO my WP
    Popups – WordPress Popup
    Relevanssi
    SI CAPTCHA Anti-Spam
    Store Locator Plus
    Store Locator Plus :: Pro Pack
    WP Document Revisions
    WP Publication Archive

    Any help appreciated, I’m at a loss of what to try next.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Davood Denavi

    (@binarywc)

    9 years, 10 months ago

    Do you have access to the server logs?

    I am very tentatively thinking it is an execution timeout, or file read error related to an overworked server. Unless you have been hacked and something is screwing with the site, I can’t think of any good reasons (including the ones I offered) that plugins would ‘pop’ in and and out like that.

    Thread Starter zbrustudios

    (@zbrustudios)

    9 years, 10 months ago

    Thanks for replying, Davood.

    The server logs don’t have any timeouts or file read errors.

    I also thought perhaps the site had been hacked, since I’ve never seen anything like this in 20+ WordPress installs, but creating code to deactivate a certain number of plugins from a site seems a strange thing for someone to code. And I’ve search all the directories and nothing seems to be there that shouldn’t be.

    Davood Denavi

    (@binarywc)

    9 years, 10 months ago

    Yes, I would definitely agree with that about the code to deactivate plugins… however, is it always 11 plugins that have been disabled?

    I ask because it is possible that the code that was injected into your site was set up to deactivate and reactivate until half of your plugins (or close to half of them) were disabled 11/23 is close to half.

    That’s said, you may want to run some malware scans on the site and server. Even though everything looks copacetic the hacker (if the site is hacked) could have inject code into a file that was already on the server rather than adding a new file to the server.

    Hope this helps. Keep us posted, we are happy to help.

    Thread Starter zbrustudios

    (@zbrustudios)

    9 years, 10 months ago

    That seems like a stretch, though, right? It is the same 11 plugins every time, and always at the exact same time. And they aren’t in any apparent pattern (not alphabetical or anything).

    I talked with someone at the hosting company, and they said everything looks good on their end.

    I’m still pouring through everything, and I will keep you posted if I figure out what’s going on.

    Davood Denavi

    (@binarywc)

    9 years, 10 months ago

    I admit, it could be a stretch! That said, the hacker may have a bad randomizer. Could you tell us which 11 plugins are being disabled every time?

    Thread Starter zbrustudios

    (@zbrustudios)

    9 years, 10 months ago

    The list of the 11 plugins being deactivated is in my first post.

    So, it’s taken a while to get through everything since I have to wait sometimes quite a while to see if it’s had any effect, but I’ve narrowed it down to an issue with Store Locator Plus and/or Store Locator Plus :: Pro Pack. I had them deactivated for around 24 hours with no other plugins randomly deactivating. I’ve reinstalled both and am waiting to see if that fixed the issue.

    Davood Denavi

    (@binarywc)

    9 years, 10 months ago

    @zbrustudios my bad! I saw the list you provided in your initial post. however, i missed this part “Here are two list of the plugins I have running, the first always remain active, the second is the set that is always deactivated…” when skimming through it again before submitting my last reply.

    Glad that you have narrowed things down. My suggestion, based on the two plugins you narrowed it down to would be to reach out to the support team. for the pro version of Store Locator Plus… I have worked with them before and they are very nice!

    avaiya

    (@avaiya)

    9 years, 4 months ago

    I’ve been having a similar issue…

    I’ve had several instances lately where nearly all of the plugins on my site deactivate randomly. This includes plugins like WP eStore and WP Affiliate, Popup Domination, Extra Shortcodes for WP eStore, and about 20 or so more. This has happened 3-4 times now, in the past 3 weeks (roughly).

    When it happens, I have to go into WordPress and re-activate all these plugins.During the time they are deactivated people can’t purchase from our site because our cart plugin (WP eStore) is one of the plugins that gets deactivated.

    Do you have any ideas?

    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)

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