Site crashed after WP update

  • franklyn226

    (@franklyn226)


    5 years, 6 months ago

    I tried updating my WordPress plugin and in the process my site crashed. It says “fatal error”.I have lost access completely. Please help.

    The page I need help with: [log in to see the link]

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  • Moderator t-p

    (@t-p)

    5 years, 6 months ago

    Try deleting that plugin.

    If you don’t have access to dashboard, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/plugins/ and delete that plugin in question and see if that resolve the issue.

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