Site

  • marcjali

    (@marcjali)


    8 years, 8 months ago

    I have installed and configured this plug in for t-totaldating.com, unfortunately it is not showing up, the login still shows the wordpress logo and it doesn’t show the accoutt options etc. we just bought the plugin too and for it to not work/ integrate correctly is rather disheartening, can you tell me what is going wrong and why this is not showing, am i missing an embed or something or is there something else.

    many thanks for the help, very much appreciated.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Jacques Malgrange

    (@sojahu)

    8 years, 8 months ago

    You probably use a pre-installed WordPress. It’s better to install WordPress by yourself.

    Thread Starter marcjali

    (@marcjali)

    8 years, 8 months ago

    And what difference does that make? Look I paid for this plug in so I expect some support not this sort of brush it under the rug support

    Thread Starter marcjali

    (@marcjali)

    8 years, 8 months ago

    I’m still waiting, I don’t see what difference it makes whether its an auto installer or not, the embed of the plug in should work regardless, theres no reason it shouldnt so as a PAYING customer I am entiled to support, so give support.

    Plugin Author Jacques Malgrange

    (@sojahu)

    8 years, 8 months ago

    Auto installer = multisite. It’s good for blogging but that doesn’t works with numerous plugins. Also multisite = slower. Rencontre doesn’t work fine in multisite but this will be fixed in the next update.

    You have paid for the Premium plugin. You will have support for the issues with the Premium part. This is not your case.

    Thread Starter marcjali

    (@marcjali)

    8 years, 8 months ago

    excuse me? we bought the plugin, we are not using the free version, we bought it on Saturday July 22, email me, I have the transaction ID if you don’t believe me! I need this fixed and now, so stop with this unhelpful attitude and help a PAYING customer!

    Thread Starter marcjali

    (@marcjali)

    8 years, 8 months ago

    Are you not going to support the plugin issue that i am having? If that’s the case I kindly ask for a full refund, you haven’t replied to my emails either, realy shocked you’d do this to a paying customer. this is ridiculous, I’ve een waiting over a week for a solutio.

    Thread Starter marcjali

    (@marcjali)

    8 years, 8 months ago

    Can you kindly respond Jacques, this has been over a week since we paid, and you’re replying t others, either give us the support we paid for and deserve or give me our money back.

    Pouvez-vous bien répondre à Jacques, cela a duré une semaine depuis que nous avons payé, et vous répondez à d’autres, soit donnez-nous le soutien que nous avons payé, méritons ou remis notre argent.

    Plugin Author Jacques Malgrange

    (@sojahu)

    8 years, 8 months ago

    Hi,

    I have already answered. See upper :

    1. Install your own WordPress, Rencontre doesn’t works well in multimode.
    2. Premium Support only concern Premium issues. You are using the Free and the Premium plugin (the Premium cannot do anything without the Free plugin).

    I have no obligation to support, especially for bad-polished people and for people who make no effort. FAQ can help you.

    The Premium plugin is not refunded. It’s written.

    Regards

Viewing 8 replies - 1 through 8 (of 8 total)

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