Signature Shortcode Not Working

  • Resolved surrendertocanada

    (@surrendertocanada)


    7 years ago

    The signature list shortcode seems to break my page if I include it (see the link to https://www.surrendertocanada.com/dev/surrender-to-canada-petition-signatures/).

    Here is what WordPress thinks that page’s content is:


    <h3><span style="color: #b30000;">We salute all the brave signatories of our Surrender to Canada Petition and look forward to the day when their courage will be rewarded!</span></h3>
    [signaturelist id="1"]

    Adding the shortcode to my (working) petition page breaks that page, too, in the same way (i.e., no content shows up). I am so close to going live with this, but I really would like to have a signature list available!

    Thanks,
    John

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author SpeakOut! Steve

    (@123host)

    7 years ago

    I can see that link isn’t working on the URL you supplied, but is that a different page to this one? https://www.surrendertocanada.com/dev/surrender-to-canada-petition/

    I think Canada will treat all prisoners well ;o)

    Thread Starter surrendertocanada

    (@surrendertocanada)

    7 years ago

    Yes, that is a different page. I removed the [signaturelist] shortcode from the “/surrender-to-canada-petition/” page (which correctly shows the petition), but I linked to the signatures page from there. When I add the [signaturelist] shortcode to either page, I get the empty content result.

    Just now, I added the shortlist back to the petition page, so you can see the problem on both pages. Here is HTML markup for /surrender-to-canada-petition/:

    <h1 style="text-align: center;">MAKE YOUR VOICE HEARD</h1>
    <p style="text-align: center;">Add your name to the growing list of people who are ready to Surrender to Canada; then share on social media using the links below!</p>
    <p style="text-align: center;">View Petition Signatures</p>
    <p style="text-align: center;">[emailpetition id="1" width="90%" class="aligncenter" progresswidth="300"]</p>
    <p style="text-align: center;">View Petition Signatures</p>

    [signaturelist id="1"]

    Oh–and thanks for another great reason to surrender to Canada! “No Mass Incarceration” 🙂

    Plugin Author SpeakOut! Steve

    (@123host)

    7 years ago

    Can you please head to https://speakout.123host.net.au/contact and contact me directly.

    Thread Starter surrendertocanada

    (@surrendertocanada)

    7 years ago

    Problem Solved!

    I didn’t have the proper version of mbstring installed–and enabled–for my PHP server setup. Installing and enabling mbstring did the trick. The clue that tipped me off was comparing my WooCommerce plugin status between my local testbed and my live server. The live server status page showed that mbstring wasn’t enabled.

    SpeakOut works like a charm now–and I can launch my website soon!!!!

    I hope this helps anyone else with a similar problem.

Viewing 4 replies - 1 through 4 (of 4 total)

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