Side menu problem

  • Resolved harkad17

    (@harkad17)


    1 year, 5 months ago

    Hello.

    I created my website and since its my first time doing this, I do not have idea how to solve it. Of course I googled it but did not find any solutions so now I ask it here. And “problem” started after I installed plugin LiteSpeed Cache. And I assume that one of the settings I chose is causing problems.

    Problem is simple – my side menu ON MOBILE (not desktop) is not working. You can see on this video how it looks and whats problem – https://imgur.com/a/OAPBrQW

    And here, you can see how it should work, but do not – https://imgur.com/a/inW2Vtl

    i can send you also more info about anything.

    If you can help me out, I would be very thankful.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Support qtwrk

    (@qtwrk)

    1 year, 5 months ago

    please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter harkad17

    (@harkad17)

    1 year, 5 months ago

    LiteSpeed Report

    Report number: LERSBJXH

    Report date: 10/31/2024 06:59:17

    Thread Starter harkad17

    (@harkad17)

    1 year, 5 months ago

    Add:

    today I created new page on my website and also on that page, the side menu does not work. It works on all pages, except the new one I created today:

    https://delonavisini.com/storitve/cenik/ – https://imgur.com/a/Gc7g8PE and

    on homepage https://delonavisini.com/ – https://imgur.com/a/FHd5Zsz

    Thread Starter harkad17

    (@harkad17)

    1 year, 5 months ago

    Hey @qtwrk

    Just question.

    Do you have some more info about my problem?

    Thanks 🙂

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 5 months ago

    please go to page optm -> js option -> disable all js options , purge all

    see how it goes

    if all off works, then enable them back one by one , to narrow down which one causes trouble , we will see what to do next

    Thread Starter harkad17

    (@harkad17)

    1 year, 5 months ago

    Okay i will try but it is very strange.

    Yesterday when I did this (go to page optm -> js option -> disable all js options , purge all) – so turned all off purged – it worked. And after 10 hours, it stopped working again. Now I just purged it and it works again. And I assume (or I know) that after some period of lets say 2-3 hours, it will again stop working.

    I will try what you said in Js options, as I am sure it has something to do withone of LS Cache settings.

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 5 months ago

    now that sounds like nonce issue

    please check in browser dev tool , if there is any 403 error , usually to wp-admin/admin-ajax.php URI

    Thread Starter harkad17

    (@harkad17)

    1 year, 4 months ago

    How do I check it?

    I am not professional so its hard for me to understand it like that.

    If you can give me more specific help.

    Thanks

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 4 months ago

    when issue occurs , do this

    1. open the page
    2. press F12 , you will see a window called developer tool pop out or pop up , click “network” tab
    3. now click on your menu , and check in dev tool , is there is any new requests shows up in the line , and if so , what’s the name and status
    Thread Starter harkad17

    (@harkad17)

    1 year, 4 months ago

    Sorry for late answer.

    Is this it what you were looking for? https://imgur.com/a/DGATqH2

    Side menu works on some pages, but on some of them don’t (homepage for example)

    Thanks

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 4 months ago

    yes , this one , click on it , see what is the request header/body and response header/body

    Thread Starter harkad17

    (@harkad17)

    1 year, 4 months ago

    Here it is: https://imgur.com/a/LaISz9u

    Thanks for your patience 🙂

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 4 months ago

    emmm? where/how did you see this admin-ajax ? I don’t see it on my browser

    but I feel I might be looking into wrong direction , because I tried to bypass current cache and hit a new cache , it still not open on me , then this should exclude the nonce related issue

    let’s try a old fashion way , disable all JS and CSS options , purge all , see if it makes it work

Viewing 13 replies - 1 through 13 (of 13 total)

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