Just to confirm, is this /wp-admin/install.php that you are seeing? And it asks you to choose a language and enter settings for a new site?
I’ve seen a few cases of this lately, caused by hosts that limit the number of database queries a site can run per hour. If the site goes back to normal in 30-60 minutes, that is most likely the case.
Removing the installation file may cause other problems, so I wouldn’t recommend it. You may need to remove some plugins or turn off some features to reduce the site’s resource usage, or ask the host to increase resource limits — or possibly change to a different host (or different plan at the same host) that does not limit the number of database queries the site uses.
-Matt R
WordFence plugin updating failed
Hello Matt,
On trying to update WordFence plugin at http://www.aflorarte.com/webmeetings/ I received a notification which I translate below:
“Update failed : Could not install the update because some files could not be copied . Usually this is due to inconsistent file permissions.”
In the forum some people recommend to uninstall the plugin and reinstall it afterwards, but I doubt is this is a good way to solve this issue, so I need
your viewpoint here,
Please help
PLEASE NOTICE:
I know that this issue is different from thte above but actually, I couldn´t find where to open a new ticket from in this forum
Thank you very much in advance.
Liliana
Hi Liliana,
Removing the old version of the plugin manually is a workaround for now. We have changes coming in a future version that will prevent this problem. Alternately, if you turn on “Disable config caching” on the Options page (or the Diagnostics page if you’ve upgraded to one of the 6.1.x versions), that may allow the update to work — on some sites, you may have to wait a while for one of the files to be unlocked.
Thanks for looking for where to make a new post — if you need it again, the form is all the way at the bottom of the Wordfence forum’s list of posts here.
-Matt R