SG Optimizer Cloudflare in Dashboard is missing

  • Resolved iltel

    (@iltel)


    5 years, 4 months ago

    Hello Team,

    We are a SiteGaround client. http://www.krollconsultants.com

    The question is in regard with SG Optimizer plugin, v. 5.7.6 (latest).

    I enabled the Cloudflare optimization feature, authenticated it and all seems well.

    But for some reason, now, this feature can’t be found in the SG Optimizer dashboard. The right navigation arrow stops at Speed Test. Nothing further to the right. Why?

    I know I can purge Cloudflare cache using cPanel.

    Thank you,

    Noam

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter iltel

    (@iltel)

    5 years, 4 months ago

    Hi,

    An update: Sometimes the dashboard shoes Cloudflare partially and some times not.

    See how it looks on my screen: https://prnt.sc/vp0vmk

    Noam

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    5 years, 4 months ago

    Hey @iltel

    There is no reason for this. Once we check that you have Cloudflare configured for your site, we update an option and we never edit this option.

    So once you see the tab, it should be there forever.

    I’ve checked your site and the tab is currently visible.

    Maybe you have restored a backup?

    Regards,
    Stanimir

    Thread Starter iltel

    (@iltel)

    5 years, 4 months ago

    Hello Stanimir,

    Thank you very much for your reply.
    No, not restored from backup.
    Maybe it is the recent update to Chrome version?
    Thanks,
    Noam

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    5 years, 4 months ago

    This is not a plugin issue. You either have it cached on your local browser in which case you need to purge your browser cache or the option is missing. Please, check your Cloudflare setup and reach out to SG support if it’s not working properly.

Viewing 4 replies - 1 through 4 (of 4 total)

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