Davide,
Can you clarify please. Do you mean that they are not receiving the email to confirm their signature? I have just tested that at https://SpeakOut.123host.net.au and it worked for me.
It looks to me like you don’t have that enabled. I say this because after I signed, the number of signatures increased. If people *must* confirm their signature, the signature count won’t increase until they do that.
Or do you mean something else?
Thread Starter
Davide
(@xdave)
you were right it wasn’t enabled
I thought I had it enabled in the general configurations instead it had to be enabled within the petition.
thank you very much
Thanks for the update. Glad it was so easy to fix.
Was there an option that was a bit confusing? I am happy to make things more clear.
Thread Starter
Davide
(@xdave)
global settings there is an entry called “Default email verification”
Thanks…but where do you see that?
I go to dashboard> SpeakOut> settings and can’t see it in any of the tabs 😛
Thread Starter
Davide
(@xdave)
how can I send you a screenshot?
Keep in mind that I use it in Italian and the voice I see is “Verifica via email predefinita”
Head to https://SpeakOut.123host.net.au/contact and send me a message, I will reply with my email address
I am not allowed to post it here.
