Searchanise search plugin

  • Resolved bassemkotb

    (@bassemkotb)


    5 years, 8 months ago

    Hi,

    I installed plugin name
    Smart WooCommerce Search by Searchanise
    This plugin make the search looks more better and faster but i got an issue, When i search for something for example “S” product and i go to 2nd page or third pages or any page later then i open a product . It should when i click back button it take me where i was at search result page , But it doesn’t happen it take me to the first page result not 2nd or 3rd .

    sample :
    https://briewieselman.com/search-results/20/?page=20
    redirect to
    https://briewieselman.com/search-results/20/

    I contacted their support and they asked me to contact you !

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kel C. a11n

    (@kellymetal)

    5 years, 8 months ago

    Hi there,

    I took a look at your site and see what you describe — after browsing the search results and then viewing a product, if you click the Back button it brings you back to the 1st page of the search results instead of the page you were on.

    However, this does not occur with the core WooCommerce plugin by default. After clicking “Back” from a product page, it returns to the page of search results I was on:

    search
    Link to image: https://d.pr/i/p6At3M

    On your site, if you disable that “Searchanise” plugin, do you still see the same issue?

    Thread Starter bassemkotb

    (@bassemkotb)

    5 years, 8 months ago

    Hi @kellymetal

    Thanks for your fast respond .

    On your site, if you disable that “Searchanise” plugin, do you still see the same issue?

    No when i deactivate the plugin it works fine.

    Plugin Support Kel C. a11n

    (@kellymetal)

    5 years, 8 months ago

    Hi there @bassemkotb,

    No when i deactivate the plugin it works fine.

    Thank you very much for confirming that!

    Since it works fine when that plugin is disabled on your site, and the issue doesn’t occur on my site with just WooCommerce active, that would indicate the issue is being caused by the “Searchanise” plugin.

    I understand you already reached out to their support, however since the issue is coming from their plugin they will need to handle this one. Please contact them again and let them know about that.

    Best of luck!

Viewing 3 replies - 1 through 3 (of 3 total)

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