Search Redirection issue

  • Resolved intelcoders

    (@intelcoders)


    1 year, 4 months ago

    I am facingan issue with this plugin that affects search functionality on a WooCommerce site. When the plugin is active, searching for products redirects to the product page of a single result, instead of displaying the full search results page, it displays the search result for a second and then it redirects to the product page. Disabling the plugin resolves the issue, confirming it as the source of the problem.

    I require this plugin for its features, so I’m looking for a way to prevent the redirection behavior while keeping it active. Is there a configuration or workaround available to address this conflict?

    Thank you for your help!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Aamir

    (@aamiribsf)

    1 year, 4 months ago

    Hello @intelcoders,

    Thank you for reaching out to us!

    I attempted to replicate the issue you described, but I couldn’t reproduce it on my end. Here is the reference screen recording of my testing: https://bsf.d.pr/v/QXPF3o

    To troubleshoot this issue further, please try the following steps:

    1. Switch to a Default Theme: Temporarily switch to a default WordPress theme (such as Twenty Twenty-Three) and test if the issue persists. This will help rule out a theme conflict.
    2. Check for Plugin Conflicts: Disable all other plugins except WooCommerce and variation swatches, then test the search functionality. Gradually reactivate the plugins one by one to identify any potential conflicts.

    Looking forward to your response.

    Best regards,

    Thread Starter intelcoders

    (@intelcoders)

    1 year, 4 months ago

    Hi @aamiribsf

    Thank you for your response, I have indeed tried the plugin conflicts and the problem goes away when I disable this plugin.

    Does the plugin has this redirection functionality anywhere in the code? If yes, are there any hooks to override that?

    Plugin Support Aamir

    (@aamiribsf)

    1 year, 3 months ago

    Hello @intelcoders,

    Thank you for getting back to us.

    Our plugin doesn’t have any redirection functionality. To assist you further, could you please open a support ticket through the following link: https://cartflows.com/support/free-support/

    This will allow us to investigate the issue more closely and provide the necessary assistance.

    Best regards,

    Plugin Support Aamir

    (@aamiribsf)

    1 year, 3 months ago

    Hello @intelcoders,

    It’s been a while since we haven’t heard from you so we are marking this thread as resolved.

    If you faced any other issues while using our product, feel free to start a new thread.

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)

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