Hello Amanda,
Sorry to hear of your issues. Categories is new functionality so I expect to fix some bugs. The best and easiest way for me to fix the issue is to look at the site and see the issue for myself. Could I get a link to the site and if possible access to the dashboard?
FWIW, I’m having the same problem. Category management just isn’t working correctly – I have empty rows I can’t delete, I’ve lost sub-categories, etc.
I can let you have a look if you need it.
Thanks
If I could that would be very helpful for me, I’ve Truro recreate the problem with no success. Also could u tell me the os and browser?
Hi
I am having the same problem with the 2.3.9 version. I have 15 main categories and every time I add a new main category, it takes an existing category and convert it to a subcategory when I hit the save button
Thanks for the report, I’ll keep digging into this issue and let you know what I find.
I have a separate posting on it, but I’m running into the same issues… Blank categories, moving categories, wonky subcategories… I’m running 2.6.13.
Here is an update of my progress with this issue:
I am continuing to work on it but having found the root cause yet. The issue seems not happen all the time which is taking me longer to debug.
Please be patient I am working on a solution.