Sandbox country problem

  • Resolved futureyoung

    (@futureyoung)


    3 years ago

    Hello. I connected woocommerce payments to a sandbox account but every test we do it gives this error: Sorry, it looks like there are no payment methods available for your state. Please contact us if you require assistance or wish to make alternative arrangements.

    How can we resolve please?


    Thankyou

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    3 years ago

    Hi @futureyoung

    This message can appear on the Checkout page when the PayPal gateway or Checkout buttons are not enabled.
    Third-party plugins such as currency switchers could also result in such a message.

    To better judge what could be causing this for you, we are interested in a copy of your WooCommerce system report.
    The system report can be accessed from here:
    WooCommerce > Status > Get system report > Copy for support

    You can share the system report either here in the forums or privately from here: https://woocommerce.com/document/woocommerce-paypal-payments/#get-help
    When sending a private message, please include a link to this thread.

    Thanks!

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    2 years, 10 months ago

    We have not heard from you in a while, so I’m marking this thread as resolved.
    We’ll be here to assist when you are ready to continue looking into this with us. If you have any further questions, please feel free to reopen this topic or create a new one.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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