FTP > delete
and re-upload, activate, don’t make errors π
delete what ?
i’m not expert
sorry for my english
Delete the plugin.
What “error” did you make? – you don’t need to be an expert, but you need to give details.
the role “administrator” haven’t the capability “activate plugins”
if i delete the plugin with ftp and then i will re-upload the plugin i will not able to activate the new plugin.
1, You should never mess around with the admin’s capabilities. That’s not “error” – that’s crazy!
2. Can’t you just restore that capability to activate plugins? If logged in as admin and going to the Users > Roles page?
user>roles does not exist anymore
OK, let’s clarify.
Is the plugin deleted now – yes or no?
Or is it there and is not activated?
the plugin is activated and not deleted
Then why don’t you see the “Roles” submenu???
Man, if you have the plugin uploaded AND activated – you must see it.
However, if you deleted once and uploaded again… it means it is NOT activated because by deleting you deactivate any plugin.
Do you have phpMyadmin access to your database? If yes, we can try activating it directly from the database and after that you could restore the admin’s capability to activate plugins.