Restore backup

  • Resolved alegna01

    (@alegna01)


    6 years, 8 months ago

    Hey everyone. I’m trying to restore my site using import buddy. So far, I added a NEWLY PURCHASED import buddy (OLD EXPIRED)and A previous zipped backup file to file manager. Also I created database and user.

    When I navigate to mysite dot com/importbuddy.php and enter password from the NEW myimport file I get 404 page doesn’t exist.

    My site address is [redundant link redacted].

    Thoughts anyone?

    • This topic was modified 6 years, 8 months ago by bcworkz. Reason: redaction

    The page I need help with: [log in to see the link]

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  • Moderator bcworkz

    (@bcworkz)

    6 years, 8 months ago

    I’m sorry, but we are unable to provide support for commercial plugins here. Please seek assistance through Import Buddy’s official customer support channel. As a paying customer they should be happy to be of assistance to you.

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