REST API ERROR

  • Resolved customgearuk

    (@customgearuk)


    5 years, 10 months ago

    Hi!

    In health check i get:

    The REST API request failed due to an error.
    Error: [] cURL error 28: Operation timed out after 10000 milliseconds with 0 bytes received

    and

    The loopback request to your site failed, this means features relying on them are not currently working as expected.
    Error encountered: (0) cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received

    Turned off all plugins, restared one by one, only happens when Woocommerce is activated

    Any help would be appreciated

    Thanks,
    Martin

Viewing 15 replies - 1 through 15 (of 18 total)
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  • Plugin Support Riaan K.

    (@riaanknoetze)

    5 years, 10 months ago

    Hi there,

    This sounds like it’s hosting-related more than an issue with WooCommerce itself; Just to make sure – have you checked with your hosting provider on whether loopback connections are allowed?

    Thread Starter customgearuk

    (@customgearuk)

    5 years, 10 months ago

    I have full cPanel access can I check this myself?

    Thread Starter customgearuk

    (@customgearuk)

    5 years, 10 months ago

    Server architecture
    Linux 2.6.32-896.16.1.lve1.4.49.el6.x86_64 x86_64
    Website server user
    XXXXXX (854)
    Web server
    Apache
    PHP version
    7.3.17 (Supports 64bit values)
    PHP SAPI
    litespeed
    PHP max input variables
    1000
    PHP time limit
    600
    PHP memory limit
    300M
    Max input time
    600
    Upload max filesize
    256M
    PHP post max size
    300M
    cURL version
    7.70.0 OpenSSL/1.1.1g
    Is SUHOSIN installed?
    No
    Is the Imagick library available?
    No
    Server headers
    Could not retrieve server headers
    .htaccess rules
    Custom rules have been added to your .htaccess file.

    • This reply was modified 5 years, 10 months ago by customgearuk.
    hussainsam

    (@hussainsam)

    5 years, 10 months ago

    Do you use Jetpack plugin ? This happened to me when I started using Jetpack and once I uninstalled everything was fine.

    Thread Starter customgearuk

    (@customgearuk)

    5 years, 10 months ago

    I have it installed but not activated.

    • This reply was modified 5 years, 10 months ago by customgearuk.
    hussainsam

    (@hussainsam)

    5 years, 10 months ago

    You may want to uninstall, that’s the culprit. I basically had a subscription with Jetpack and had lots of trouble since then, . I gave up on it and raised a support request.

    Thread Starter customgearuk

    (@customgearuk)

    5 years, 10 months ago

    Nope still getting error…

    kritinet

    (@kritinet)

    5 years, 10 months ago

    I have the same issue. Although i have woocommerce installed, this doesn’t seem to be the problem. I am using Setsail Theme. With this theme i need a plugin called “Tours” which i obviously need while using the theme. Untill a couple of days ago all was fine, but now receiving the same error as mentioned above. When i DE-Activate the TOUR plugin, error is gone. As soon as i activate the plugin again, the error is there again. I read somewhere that it could have something to do with an update within WordPress ? No clue so far…

    Max

    • This reply was modified 5 years, 10 months ago by kritinet.
    Thread Starter customgearuk

    (@customgearuk)

    5 years, 10 months ago

    Irritating!!!!!

    Thread Starter customgearuk

    (@customgearuk)

    5 years, 10 months ago

    ANY HELP????

    kritinet

    (@kritinet)

    5 years, 10 months ago

    I didn’t come forward also…seems like we have to wait forever for an answer.
    In the meantime I decided to change Theme, since bullshitting around, wasting time isn’t gonna bring it..

    con

    (@conschneider)

    Engineer

    5 years, 10 months ago

    Hi there,

    Some ISP’s simply don’t allow loopbacks.

    Most of the time these errors are caused by the server’s PHP settings. Here is a very good write up: https://wordpress.org/support/topic/the-loopback-request-to-your-site-failed-4/page/2/

    But apart from the errors, do you have any problems executing stuff i.e. for example making REST API calls from your client?
    Because the error messages are mostly for internal use. This article helps with gauging whether you should care or not: https://www.dedoimedo.com/computers/wordpress-site-health-curl-error-28.html

    Kind regards,

    Thread Starter customgearuk

    (@customgearuk)

    5 years, 10 months ago

    Neither of these solutions worked!

    con

    (@conschneider)

    Engineer

    5 years, 10 months ago

    Hi again,

    Neither of these solutions worked!

    Thanks for trying.

    Other than the Health Check message error message.
    What is it that is not working?

    Kind regards,

    Thread Starter customgearuk

    (@customgearuk)

    5 years, 10 months ago

    I use Royal Mail Click and Drop which is supposed to send my order information so I can pay and print postage labels that doesnt work.

Viewing 15 replies - 1 through 15 (of 18 total)
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