Responsive menu problem on IOS devices

  • bigredbusbar

    (@bigredbusbar)


    6 years, 3 months ago

    Hi folks, looking for some help please!

    Up until recently everything has worked fine (for a number of years).
    Now, without me making any changes, when viewing the site on an iOS device the mobile menu expands when clicking the hamburger icon, but then instantly closes!

    I can intermittently replicate the issue when changing user agent to an iOS device on my Mac, but it is a permanent problem when actually using an iOS device, meaning the website is completely inaccessible currently!

    I’ve searched high and low, but am yet to find a solution that works, so am keeping everything crossed that someone here can help me.

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Moderator bcworkz

    (@bcworkz)

    6 years, 3 months ago

    Mobile menu behavior is managed by your Jupiter theme, which is apparently a commercial theme (it’s at least not in the WP theme repository). We are unable to provide support for commercial themes in these forums. In any case, I recommend that you seek assistance in the dedicated support channel for your theme. The devs and expert users there are in the best position to help you.

Viewing 1 replies (of 1 total)

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