Removing fields

  • Resolved sindrebach

    (@sindrebach)


    3 years, 10 months ago

    Hello there!

    I have been trying to use your app to remove some of the unnecessary fields in my checkout process. However they are not removed when I test my site. I only need name and email, but phone, adress, zip etc. comes up even when i deactivated it in the plugin. Please advice what I am doing wrong 🙂

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    3 years, 10 months ago

    We believe that your theme or some other plugin installed on your site is overriding the checkout fields due to which you are facing this issue. Inorder to check the issue in detail can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    3 years, 9 months ago

    We hope your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Removing fields’ is closed to new replies.