Regular price is missing
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After the latest Woo update 7.0.1, in one and only new listing, regular price is missing.
The page I need help with: [log in to see the link]
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Hello @ajxstores,
After the latest Woo update 7.0.1, in one and only new listing, regular price is missing.
Can you please elaborate more, is the regular price field missing on the front or backend (Admin dashboard)?
Could you please attach a screenshot of it as well as sharing your system status report?
You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
As for the screenshot, you can use Snipboard.
Look forward to hearing back from you.
Actually, the issue is on all variable products. The strike out in regular price is missing. eg Regular price $100
Sale price $80.My system report:
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### WordPress Environment ###WordPress address (URL): https://lombardstore.com
Site address (URL): https://lombardstore.com
WC Version: 7.0.1
REST API Version: ✔ 7.0.1
WC Blocks Version: ✔ 8.5.2
Action Scheduler Version: ✔ 3.5.3
Log Directory Writable: ✔
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –### Server Environment ###
Server Info: nginx/1.20.1
PHP Version: 7.4.23
PHP Post Max Size: 2 GB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.1.1fSUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.31-MariaDB-0ubuntu0.20.04.1
Max Upload Size: 2 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔### Database ###
WC Database Version: 7.1.0
WC Database Prefix: wp_
Total Database Size: 245.95MB
Database Data Size: 192.68MB
Database Index Size: 53.27MB
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MonsterInsights – Forms Tracking Addon: by MonsterInsights Team – 2.2.1
MonsterInsights – Google Optimize Addon: by MonsterInsights Team – 1.5.0
MonsterInsights – Page Insights Addon: by MonsterInsights Team – 1.4.1
MonsterInsights – Performance Addon: by MonsterInsights Team – 1.7.1
NitroPack: by NitroPack LLC – 1.5.17
OptinMonster: by OptinMonster Popup Builder Team – 2.11.0
Pinterest for WooCommerce: by WooCommerce – 1.2.6
PushEngage: by PushEngage – 3.2.3
PW WooCommerce Bulk Edit: by Pimwick
LLC – 2.107Astra Customizer Reset: by Brainstorm Force – 1.0.5
Rank Math SEO PRO: by Rank Math – 3.0.24
Rank Math SEO: by Rank Math – 1.0.102
Sidebar Manager: by Brainstorm Force – 1.1.7
TrustPulse API: by – 1.0.7
Spectra: by Brainstorm Force – 2.0.13
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Product Feed ELITE for WooCommerce: by AdTribes.io – 2.8.5
Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.13
WooCommerce Stripe Gateway: by WooCommerce – 7.0.1
WooCommerce Orders Tracking Premium: by VillaTheme – 1.1.3
WooCommerce: by Automattic – 7.0.1 (update to version 7.1.0 is available)
WooLentor Pro: by HasThemes – 1.6.5
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Wordfence Security: by Wordfence – 7.7.1
WP Change Default From Email: by Subodh Ghulaxe – 1.1.5
WP Mail SMTP: by WPForms – 3.6.1
WP Rollback: by GiveWP.com – 1.7.2
WP STAGING PRO – Backup Duplicator & Migration: by WP-STAGING – 4.2.14
WPForms Lite: by WPForms – 1.7.8### Inactive Plugins (3) ###
Rank Math SEO PRO: by Rank Math – 3.0.23
Variation Swatches for WooCommerce – Pro: by Emran Ahmed – 1.1.15
WooCommerce Bulk Edit Product Variations: by matterico_themes – 2.7### Dropin Plugins (1) ###
advanced-cache.php: advanced-cache.php
### Must Use Plugins (1) ###
WP STAGING Optimizer: by René Hermenau – 1.5.1
### Settings ###
API Enabled: ✔
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: –### WC Pages ###
Shop base: #6 – /shop/
Cart: #7 – /cart/
Checkout: #8 – /checkout/
My account: #9 – /my-account/
Terms and conditions: #25 – /terms-of-service/### Theme ###
Name: Astra
Version: 3.9.2 (update to version 3.9.4 is available)
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔### Templates ###
Overrides: –
### Admin ###
Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-pageDisabled Features: minified-js
new-product-management-experience
settingsDaily Cron: ✔ Next scheduled: 2022-11-23 23:47:01 -05:00
Options: ✔
Notes: 7
Onboarding: completed### Action Scheduler ###
Complete: 9,559
Oldest: 2022-10-24 06:04:13 -0400
Newest: 2022-11-23 15:23:48 -0500Failed: 74
Oldest: 2021-04-22 19:49:02 -0400
Newest: 2022-11-22 20:16:27 -0500Pending: 29
Oldest: 2022-11-23 15:27:09 -0500
Newest: 2022-11-29 18:31:39 -0500### Status report information ###
Generated at: 2022-11-23 15:24:37 -05:00
Hello,
I was testing on my testing site that is using the latest version of WooCommerce and the issue is not present, each variable has regular and sale price, and they are being showing.
Link to image: https://snipboard.io/8GLiVr.jpgCan you please update WooCommerce to the latest version? You can do it under WP-Admin > plugins > WooCommerce, you can update the database as well (under WooCommerce > status > tools > update database). Then please check again.
If that does not help, switch your theme to Storefront and check again. If not results yet, please disable all plugins except WooCommerce, and check again.
You can use the Meks Quick Plugin Disabler, which is a plugin that will remember what plugins you currently have active so it’s easy to switch them back on. Link: https://wordpress.org/plugins/meks-quick-plugin-disabler/
More info to run a test when there is a conflict:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/I’m marking this as resolved, as we haven’t heard from you for a while – we’ll be here if and/or when you’re ready.
The topic ‘Regular price is missing’ is closed to new replies.
