Refund on invoices

  • Resolved yingfeu

    (@yingfeu)


    3 years, 11 months ago

    Hy
    I made a refund on an order then I created a pdf invoice but it does not include the refund is this normal ?

    Thanks for your help.
    Mehdi.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Darren Peyou

    (@dpeyou)

    3 years, 11 months ago

    Hello @yingfeu,

    Yes, this is normal as fiscal laws generally require that an Invoice be immutable. Please take a look:
    Refunds not reflected on Invoice
    PDF not updated after Refund the item

    Thread Starter yingfeu

    (@yingfeu)

    3 years, 11 months ago

    Thank you for your answer,
    I understand but I apply the refund before creating the invoice so I do not modify it.

    Let me explain :
    People buy my products and at the same time give me a deposit. So I would like to apply both on the invoice.

    Otherwise, is it not possible to create a new invoice if the first one is already created when using the refund button ?

    • This reply was modified 3 years, 11 months ago by yingfeu.
    Plugin Contributor Darren Peyou

    (@dpeyou)

    3 years, 11 months ago

    @yingfeu,

    I don’t quite see how a deposit would turn into a refund. 🙂

    Does your order show a refund in your Edit-Order/Order-Details screen? In WooCommerce, a refund & an order are different objects. The Invoice will gather its information from the Order object & not the Refund object.

    Thread Starter yingfeu

    (@yingfeu)

    3 years, 11 months ago

    @dpeyou ,

    Sorry for my bad English,
    This is not a deposit but this is a returnable bottles. One bottle returned equals 1 euro.

    People buy on the website and return the bottles to me by hand or by postal parcel.

    So when he orders me on the site I would like to deduct the bottles returned previously and that it writes him on the invoice.

Viewing 4 replies - 1 through 4 (of 4 total)

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