RATE_LIMIT_ERROR

Resolved

(@raheemmurtaza)

Hi,

Im getting this error while manually syncing my woo commerce inventory to square. Here is the detailed error log:

07-14-2022 @ 10:29:42 - Request
 Request
method:
uri: batchUpsertCatalogObjects
user-agent: WooCommerce-Square/3.1.0 (WooCommerce/6.7.0; WordPress/6.0.1)
headers: Array
(
)
body:
duration: 11.42783s

07-14-2022 @ 10:29:42 - Response
 Response
code: 429
message:
headers: Array
(
    [0] => HTTP/1.1 429 Too Many Requests
    [Date] => Thu, 14 Jul 2022 16:29:42 GMT
    [Content-Type] => application/json
    [Content-Length] => 132
    [Connection] => keep-alive
    [Content-Encoding] => gzip
    [Square-Version] => 2021-10-20
    [Vary] => Origin, Accept-Encoding
    [X-Content-Type-Options] => nosniff
    [X-Download-Options] => noopen
    [X-Frame-Options] => SAMEORIGIN
    [X-Permitted-Cross-Domain-Policies] => none
    [X-Speleo-Traceid] => BGeYehZCGFGjj
    [X-Xss-Protection] => 1; mode=block
    [X-Sq-Dc] => sjc2b
    [X-Sq-Region] => sjc2b
    [Strict-Transport-Security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
    [0] => Square\Models\Error Object
        (
            [category:Square\Models\Error:private] => RATE_LIMIT_ERROR
            [code:Square\Models\Error:private] => RATE_LIMITED
            [detail:Square\Models\Error:private] => This request was rate limited. Please retry later.
            [field:Square\Models\Error:private] => 
        )

)

07-14-2022 @ 10:29:42 - Failed step cycle: update_matched_products (37.13s) -

Here is my system status report:


### WordPress Environment ###

WordPress address (URL): https://knotjustyarn.com
Site address (URL): https://knotjustyarn.com
WC Version: 6.7.0
REST API Version: ✔ 6.7.0
WC Blocks Version: ✔ 7.8.3
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.25 (Debian)
PHP Version: 7.3.33-4+0~20220627.98+debian9~1.gbp40b3e4
PHP Post Max Size: 10 MB
PHP Time Limit: 1200
PHP Max Input Vars: 2500
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.48-MariaDB-1~stretch
Max Upload Size: 10 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.7.0
WC Database Prefix: wp_
Total Database Size: 290.18MB
Database Data Size: 186.28MB
Database Index Size: 103.90MB
wp_woocommerce_sessions: Data: 3.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.50MB + Index: 0.41MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 31.56MB + Index: 30.08MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 46.58MB + Index: 23.06MB + Engine InnoDB
wp_amwscp_amazon_accounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_amwscp_amazon_feeds: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_amwscp_amazon_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_amwscp_feeds: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_amwscp_feed_product_record: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
wp_amwscp_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_amwscp_template_values: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_fw_requests: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_bv_ip_store: Data: 0.17MB + Index: 0.11MB + Engine InnoDB
wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 1.31MB + Index: 0.36MB + Engine InnoDB
wp_ddp_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_fsmpt_email_logs: Data: 3.02MB + Index: 0.00MB + Engine InnoDB
wp_inventory_setting: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_inventory_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_inventory_terms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 19.20MB + Index: 7.03MB + Engine InnoDB
wp_postmeta: Data: 46.56MB + Index: 27.70MB + Engine InnoDB
wp_posts: Data: 7.47MB + Index: 3.39MB + Engine InnoDB
wp_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_termmeta: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.23MB + Index: 0.13MB + Engine InnoDB
wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 1.09MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 1.52MB + Index: 1.64MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfpklist_template_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_square_customers: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_wpda_csv_uploads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpda_logging: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpda_media: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpda_menus: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpda_project: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpda_project_page: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpda_project_table: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpda_publisher: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpda_table_design: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpda_table_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp_phpmyadmin_extension__errors_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_indexable: Data: 15.44MB + Index: 6.47MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 2.27MB + Index: 1.91MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.11MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 33
acf-field-group: 4
attachment: 7417
flamingo_contact: 15
flamingo_inbound: 1
nav_menu_item: 22
page: 16
post: 11
product: 782
product_variation: 5057
revision: 637
shop_coupon: 18
shop_order: 543
shop_order_refund: 46
tribe_events: 501
tribe_organizer: 2
tribe_venue: 2
wc_stamps_label: 157
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (26) ###

Advanced Custom Fields PRO: by Delicious Brains – 5.12.2
Breeze: by Cloudways – 2.0.6
Delivery Fees for WooCommerce: by Devio Digital – 1.5.1
The Events Calendar PRO: by The Events Calendar – 5.14.3
Facebook for WooCommerce: by Facebook – 2.6.17
Flexible Shipping: by Octolize – 4.13.0
FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.1.2
Jetpack: by Automattic – 11.1.1
Klaviyo: by Klaviyo
Inc. – 3.0.3

MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 4.78
Pinterest for WooCommerce: by WooCommerce – 1.2.1
WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels: by WebToffee – 3.0.2
Redirection: by John Godley – 5.2.3
The Events Calendar: by The Events Calendar – 5.16.2.1
CTX Feed: by WebAppick – 4.4.68
WooCommerce PayPal Payments: by WooCommerce – 1.9.0
WooCommerce Shipping & Tax: by WooCommerce – 1.26.2
WooCommerce Stamps.com API integration: by WooCommerce – 1.3.26
WooCommerce Square Helper: by WooCommerce – 1.1
WooCommerce Square: by WooCommerce – 3.1.0
WooCommerce: by Automattic – 6.7.0
Yoast SEO: by Team Yoast – 19.3
WP Data Access: by Passionate Programmers B.V. – 5.2.1
WP Last Modified Info: by Sayan Datta – 1.8.3
WP phpMyAdmin: by Puvox.software – 5.2.0.3
WP Rollback: by GiveWP.com – 1.7.1

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #31 - /shop/
Cart: #32 - /cart/
Checkout: #33 - /checkout/
My account: #34 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: storefront child theme
Version: 1.0
Author URL: 
Child Theme: ✔
Parent Theme Name: Storefront
Parent Theme Version: 4.1.0 – 4.1.1 is available
Parent Theme Author URL: https://woocommerce.com/
WooCommerce Support: ✔

### Templates ###

Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: ✔
Shop country code: US
WooCommerce currency supported: ✔
PayPal card processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: –
Vault enabled: ✔
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –

### Square ###

Environment: Production
Tokenization Enabled: 
Debug Mode: Off

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ✔ Next scheduled: 2022-07-14 20:14:07 -06:00
Options: ✔
Notes: 74
Onboarding: completed

### Action Scheduler ###

Canceled: 75
Oldest: 2022-06-24 07:28:06 -0600
Newest: 2022-07-13 05:16:48 -0600

Complete: 81,885
Oldest: 2022-06-24 06:46:39 -0600
Newest: 2022-07-14 10:35:11 -0600

Failed: 8,440
Oldest: 2021-11-17 16:47:35 -0700
Newest: 2022-06-24 08:39:48 -0600

Pending: 10
Oldest: 2022-07-14 10:40:08 -0600
Newest: 2022-07-20 08:24:55 -0600

### Status report information ###

Generated at: 2022-07-14 10:36:14 -06:00

Hope i can get this resolved asap looking forward to response !!

Viewing 2 replies - 1 through 2 (of 2 total)

Mirko P.
(@rainfallnixfig)

3 years, 9 months ago

Hi @raheemmurtaza!

Thanks for reaching out.

[category:Square\Models\Error:private] => RATE_LIMIT_ERROR
[code:Square\Models\Error:private] => RATE_LIMITED
[detail:Square\Models\Error:private] => This request was rate limited. Please retry later.

Background processing is required to successfully sync product data between Square and WooCommerce. It sounds like your host is mitigating increased server usage with rate limiting.

Can you please contact your host’s support team and let them know there is no security issue with the syncing process and ask them to enable background processing/loopback connections?

Cheers!

Thread Starter carboxyalic
(@raheemmurtaza)

3 years, 9 months ago

Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘RATE_LIMIT_ERROR’ is closed to new replies.