Radio buttons/Checkboxes not selectable

  • Resolved Oriana

    (@oriana)


    9 years, 9 months ago

    Hello there,

    I’m aware it’s Friday afternoon but I hope some good soul will be able to help me 🙂

    I’ve created a simple contact form using Contact Form 7 (latest version) and used radio buttons for a YES/NO type of choice. The form is working as expected (i.e. the message is sent) but the radio buttons are not working (i.e. you cannot select them, see: http://fluidads.com/contact/)
    The same happens if I don’t specify a default “Checked” option, as well as if I use check boxes instead.

    Here’s my form’s code:

    <p>[text* your-name placeholder "Name*"] </p>

<p>[text* your-company placeholder "Company*"] </p>

<p>[email* your-email placeholder "Email*"] </p>

<p>[tel tel-781 placeholder "Phone"] </p>

<p>[textarea* your-message placeholder "Message*"] </p>

<p class="promo-checkbox">Would you like to receive promotional messages from us?*<br>[radio radio-77 default:1 "Yes" "No"]</p>

<p>[submit "Send"]</p>

    Any idea? Do you know of any conflict that could cause this? I’m using the latest version of WP and a theme called The Fox.

    Any help is much appreciated!

    Ta,
    Oriana

    https://wordpress.org/plugins/contact-form-7/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    9 years, 9 months ago

    Try switching to the default theme.

    Thread Starter Oriana

    (@oriana)

    9 years, 9 months ago

    Hi,

    thanks for your reply.

    I’ve already tested the same form on another WP site (with another theme) and there the radio buttons are working fine. My problem is that I need them to work with this particular theme.

    Or did you mean switching to a default theme and then switching back to this one?

    Ta,
    Oriana

    Debbie van Cleef

    (@debbieschrijft)

    9 years, 9 months ago

    Hi Oriana,

    i’m coping with the same issue. But i see it is working now on your site? What did you do to resolve it?

    Thread Starter Oriana

    (@oriana)

    9 years, 9 months ago

    Hi Debbie,

    unfortunately the issue is still happening on my site (http://fluidads.com/contact/) as I haven’t changed anything – where/how exactly did you see it working?

    I haven’t found a solution yet. I’ve opened a ticket with the theme’s support team as well, hopefully either them or somebody on this forum will be able to shed some light on the issue.

    I’ll keep this thread updated if anything comes up.

    Debbie van Cleef

    (@debbieschrijft)

    9 years, 9 months ago

    i uploaded a screenshot on Dropbox: https://www.dropbox.com/s/yawegx203e1foxc/Schermafbeelding%202016-06-10%20om%2021.15.19.png?dl=0

    Debbie van Cleef

    (@debbieschrijft)

    9 years, 9 months ago

    Ah ok sorry, you said ‘cannot select them’. That’s correct indeed. My radiobuttons don’t even show up. Sorry to for this misunderstanding!

    Thread Starter Oriana

    (@oriana)

    9 years, 9 months ago

    No worries! 🙂

    Have a look at this page, it may help you understand why yours aren’t showing:
    http://contactform7.com/checkboxes-radio-buttons-and-menus/

    Thread Starter Oriana

    (@oriana)

    9 years, 9 months ago

    Hi,

    it seems that the team behind The Fox theme knew about this issue and included a fix in their latest theme’s update. Following their suggestion I’ve updated the theme to its latest version and that fixed the issue with the radio buttons, which are now selectable.

    The only strange thing is that when I tested the form after the update, the form is working correctly on the live site (which is running contact form 7 v. 4.4.1), while the form stopped working on my local (MAMP) version (which is running contact form 7 v. 4.4.2)​. Basically on the local version of the site, now the radio buttons are selectable but I never receive the email with the message (although the form says that the message was successfully sent).

    The only difference I can see between the 2 sites is the version of the Contact Form 7 plugin, so I thought I’d write it here for the plugin’s author information.

    Best,
    Oriana

    brunoslash76

    (@brunoslash76)

    9 years, 6 months ago

    Hi everyone, I’m having a problem similar to debbieschrijft my checkbox, radio buttons and cascade menus aren’t showing in my theme. I already made a test in another themes but nothing. I have read the topic Oriana posted, and nothing helped… do you folks have an idea what could be happening?

    Thanks in advance and my best regards.

    Bruno

Viewing 9 replies - 1 through 9 (of 9 total)

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