• Resolved carmenscco

    (@carmenscco)


    Hello,

    I’m looking to put some featured products on my homepage but every time I click on the product quick view it sends the background page to the top so a user has to scroll down each time they dismiss the quick view lightbox. Do you know what might be causing this and how I can prevent it?

    Many thanks for your help.

    The page I need help with: [log in to see the link]

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  • Hi there,

    I’d need to see the issue actually occurring to know what could be happening here.
    I understand you may not want to leave that running on your live site for too long, since it could confuse your visitors.

    Would you be able to set up a temporary staging site that we can access and see this in action?
    If your host doesn’t offer a staging site as an option, we recommend WP Staging for quickly spinning up a new test site.

    Once you have that set up, please send us over a link that we can visit to see this happening. 🙂

    Thanks in advance,
    Joey

Viewing 1 replies (of 1 total)

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