Product count wrong

dannykater
(@dannykater)

8 years, 8 months ago
Hi Guys,

I can’t seem to get the product count correct. It always show too much. For example:

https://surfsnb.com/shop?filter_volume-liters=86-90&source_id=204&source_tax=product_cat&product_cat=freestyle-boards-windsurf

The page shows 3 results (as well in the count on the top), but in most filters there’s a total of 4 products. How is this possible?

And then on the WC Vendors shop page, the total number of products is 40: https://surfsnb.com/shops/Julien_f7/ But the filters how all products.

* I’m not using product variations.

Thanks!
- This topic was modified 8 years, 8 months ago by dannykater.
- This topic was modified 8 years, 8 months ago by dannykater.

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author YITHEMES
(@yithemes)

8 years, 7 months ago

Hi,

In this page I see all filters count fine:

https://surfsnb.com/shop?filter_volume-liters=86-90&source_id=204&source_tax=product_cat&product_cat=freestyle-boards-windsurf

Had the problem fixed ?

Let me know.
Have a nice day

YITH

Thread Starter dannykater
(@dannykater)

8 years, 6 months ago

Hi @yithemes,

Thanks for the answer, but the problem has not been fixed yet. For example: https://surfsnb.com/product-category/windsurf/sails-windsurf/freeride-sails/

Thanks.

Plugin Author YITHEMES
(@yithemes)

8 years, 5 months ago

Hi,

you can try to update the plugin to latest version. After that go in WooCommerce > Status > Tools and click to recount term button.

Let me know.
Have a nice day
YITH

Thread Starter dannykater
(@dannykater)

8 years, 5 months ago

Hi @yithemes,

Tried that, didn’t fix the problem. Another good example: https://surfsnb.com/product-category/kitesurf/boards-kitesurf/

Thanks.

Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

8 years, 5 months ago

Side note to dannykater: Please stop @ ing in every one of your replies. That’s considered overdoing it and is abusive.

Please stop, OK? You’ll note I did not @ you. If you want emails on each topic please feel free to subscribe to that topic.

Thread Starter dannykater
(@dannykater)

8 years, 5 months ago

Jan,

This is my topic and i’m already subscribed to the topic. I’m only talking to yithemes and i’ve not added anyone else in?

How do i know the person i’m talking to will read my message if i don’t @ them?

Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

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