Problems with updating plugins

  • rodneymf

    (@rodneymf)


    6 years, 7 months ago

    I tried to update two plugins this morning. The updates were for WPForms Lite and Ocean Extra. I usually wait about a week to install plugins to avoid doing them too often since there are often newer updates available within one or two days. Everything appeared normal – WordPress was put into maintenance mode and the update of one or other started. Then … nothing. It just sat there. After a really abnormal amount of time I tried to log into the admin again and got a message saying the site was in maintenance mode so I’m really stuck. Since then I have had to get my server provider to re-install yesterday’s backup twice because I am having trouble trying to get the site back with a Duplicator backup. This seems to fail with a timeout problem. So I’m really at my wit’s end!! Any ideas or help would be really appreciated.

    The page I need help with: [log in to see the link]

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  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    6 years, 7 months ago

    When you’re stuck in maintenance mode, delete the file ‘.maintenance’ in the site’s root via FTP or your hosting control panel.

    Thread Starter rodneymf

    (@rodneymf)

    6 years, 7 months ago

    Thanks for that. Now I just have to work out why the update(s) failed and why I can’t restore from a backup!! Happy days until now.

Viewing 2 replies - 1 through 2 (of 2 total)

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