• Resolved summer84

    (@summer84)


    Hi Frank,

    I made a few updates on elementor and autoptimize today and have some issues with two pictures (it only effects the home page). On the desktop version those 2 pictures won’t appear anymore – at the same time on the mobile version everything looks like it used to be. When I deactive autoptimize I don’t have any issues with the pictures disappearing on my site.

    Do you have any ideas how I can solve this?

    Thanks,
    Kathrin

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    Looks like something is hiding images; I see display:none !important dynamically being added to all images, so probably JavaScript.

    Can you confirm by disabling JS aggregation (or JS optimization if needed)? If it works that way, the next step will be to identify which JS-file is doing that.

    frank

    Thread Starter summer84

    (@summer84)

    Hi Frank,
    I disabled JS aggregation (and later JS optimization)- pictures are still not shown.
    I also disabled the scrolling effects in elementor for those pictures (because this effect is only for desktop and tablets, not mobiles), also not showing.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    hmm .. and if you disable CSS or HTML optimization?

    Thread Starter summer84

    (@summer84)

    Still same problem….It only appears again, when I deactivate autoptimize.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    And under “images” or “extra”, do you have any options there that can still be turned off?

    Thread Starter summer84

    (@summer84)

    I turned off like every single check box, it is still not working.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    in that case I’m afraid you’ll have to turn to the Elementor team for support, as with all options off AO is not making any change whatsoever to the HTML .. :-/

    Thread Starter summer84

    (@summer84)

    Alright, thanks for your help!

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    you’re welcome, feel free to keep me posted!

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    The Shortpixel staff are looking into this. In the meanwhile you can use the following code snippet to change the Shortpixel domain to a non-blocked one;

    add_filter( 'autoptimize_filter_imgopt_host', 'swap_shortpixel_domain' );
    function swap_shortpixel_domain() {
        return 'https://cdn.shortpixel.net/';
    }
    

    Make sure to purge all pages you might have after having added/ activated the snippet.

    I’ll keep you posted on info from Shortpixel.

    frank

    Thread Starter summer84

    (@summer84)

    Hi Frank thanks for the info.
    Where do i need to change this?
    I am not that deep into coding.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    The easiest & safest solution is using the code snippets plugin πŸ™‚

Viewing 12 replies - 1 through 12 (of 12 total)

The topic ‘problems with update/elementor’ is closed to new replies.