problems with product variants

  • Resolved karim333

    (@karim333)


    5 years, 7 months ago

    hello

    i can no longer create variable products. I added a few products last night and installed a stock manager and the major update 5.5. the stock manager had problems with my variable products. so I uninstalled it again. now I am missing the variants for all variable products and I can no longer create variable products. the menu next to product data is missing. my whole shop is upside down. Can anybody help me further?
    I cant go back to a backup, because i realized today, that my provider doesn’t make backups. I bought the backup upgrade today… 🙂

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support fevered – a11n

    (@fevered)

    5 years, 7 months ago

    Hey there!

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Thread Starter karim333

    (@karim333)

    5 years, 7 months ago


    ### WordPress Environment ###

    WordPress address (URL): https://native-original.com
    Site address (URL): https://native-original.com
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    Version: 2.6.6 – 2.7.6 ist verfügbar
    Author URL: https://themeisle.com
    Child Theme: ❌ – Wenn Sie WooCommerce mit einem Theme
    das Sie nicht selbst entwickelt haben
    an eigene Bedürfnisse anpassen
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    Oldest: 2020-08-16 16:49:54 +0000
    Newest: 2020-08-17 17:55:44 +0000

    Ausstehend: 1
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    Newest: 2020-08-18 04:36:28 +0000

    `

    Plugin Support Aashik P – a11n

    (@aashik)

    5 years, 7 months ago

    Hi there!

    Thank you for the System Status Report. Can you please cross-check if updating everything including WooCommerce to the latest version helps?

    Please reach out to your Web Host to ensure that you have the latest, working backup of your site before making those changes though.

    onirock

    (@onirock)

    5 years, 7 months ago

    I am having the same problem, can I tack on my info to this thread or should I start a new one?

    Plugin Support Aashik P – a11n

    (@aashik)

    5 years, 7 months ago

    @onirock

    Please create a new topic with your System Status Report and after making sure that you’ve updated everything to the latest version.

    I’d also recommend reaching out to your Web Host to ensure that you have the latest, working backup of your site before following the steps above.

    Plugin Support Thu P. a11n

    (@thup90)

    5 years, 7 months ago

    Hi there,

    I hope you found the previous reply helpful. We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘problems with product variants’ is closed to new replies.