what u use to see visitor stats ?
Jetpack stats – I believe. Any ideas what’s going on?
It’s WordPress stats, sorry
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Are you using WordPress.com? WordPress doesn’t do stats by default
Yes I am. It usually works fine… but for some reason the visitors aren’t showing up (the views and everything else – likes/comments) are. I’m confused?
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
If you’re having an issue with a WordPress.com blog then you need to post on WordPress.com’s forums.
If you’re having an issue with the Jetpack plugin on a self-hosted WordPress blog then you need to post on Jetpack’s support section.
It’s a wordpress.org blog I am having issues with.
I took a look at your stats (disclaimer, Jetpack support is my Real Job™) and they seem fine for today. 474 views from 323 visitors.
Are you looking at your stats from the right interface?
The interface at Jetpack -> Site Stats in your Dashboard only displays views, it never displayed visitors.
The new and improved interface at https://wordpress.com/stats (when logged in under the connected WordPress.com account) displays both views and visitors.
Again, this issue has been resolved. It was an issue with WordPress itself – not jetpack. A few others experienced the same, but it was resolved within hours.
Ah, that’s great to hear! Sorry, I didn’t see where you had said it was resolved earlier. Looks like you had a separate thread elsewhere.
