Problem with accentuation.

  • Resolved Pat

    (@patrickhaond)


    1 year, 9 months ago

    Hi there.

    I am using your great plugin, but I recently had a small problem.
    In Rank MAth SEO / Titles & Meta I set all parameters for Organization.
    Then I tested Rich Results with Google tool and it failed to find the address parameter.
    Actually the problem was accentuation in French postal address.
    “Résidence” failed, so I had to use “Residence” and then it passed the Google Test.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    1 year, 9 months ago

    Hello @patrickhaond,
     
    Thank you for contacting Rank Math support.
     
    We are not able to replicate the issue on our end. The Schema is validating without any issues even when we use Résidence in the Address field. Here is a screenshot for your reference: https://i.rankmath.com/i/IYobKJ
     
    There must be some character encoding issue on your end. Please copy the Résidence from this reply and paste it in the Address field of our plugin’s Local SEO settings.
     
    Let us know how that goes. Looking forward to helping you.

    Thread Starter Pat

    (@patrickhaond)

    1 year, 9 months ago

    Thank you very much for your help.
    Actually there were 2 accentuations in the address. I delete it all and I enter it again and it worked…
    Did I make a Copy and Paste with a weird character?

    Plugin Support Rank Math Support

    (@rankmathsupport)

    1 year, 9 months ago

    Hello @patrickhaond,
     
    We are glad that worked. Since you have the encoding issue on your end, if you face the issue again in the future, you can copy and paste the characters.
     
    Hope that helps and please feel free to reach out to us again in case you need any other assistance.
     
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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