Problem with 500 internal server error

Resolved pratikrawal
(@pratikrawal)

11 years, 6 months ago

I was trying to increase the upload file size in .htaccess file.

I checked here on this forum, someone said, you first restore your .htaccess files from “Backup & Restore” option then go to security modes select the “Default Mode” and activate it and “Delete wp-admin” htaccess file.

As soon as I did that, I got 500 internal server error. I had two site in this public_html folder, those sites also went down. Even I was unable to login into WordPress. I called go daddy and they did something so website homepage was running but inside links were not working at all.

After that I was able to login into WordPress site and I restore the .htaccess file and everything was up and running.

But I need to know why it happened.

When we delete wp-admin htaccess file , I am unable to go back and restore it. so how I can make my WordPress site up and running if same thing happens in future.

Thanks in advance for your help.

https://wordpress.org/plugins/bulletproof-security/

Viewing 5 replies - 31 through 35 (of 35 total)

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Plugin Author AITpro
(@aitpro)

11 years, 5 months ago
Ok so Default Mode worked after fixing the Permalink setting so you have another issue/problem with the root .htaccess file code.

Try this first:
http://forum.ait-pro.com/forums/topic/read-me-first-free/#internal-server-error
500 Internal Server Error After Activating BulletProof Mode for your Root Folder

Some Web Hosts do not allow you to use the “Options” Directive in .htaccess files. If you see a 500 Internal Server Error then comment out the “Options” Directive by adding a pound sign (#) in front of Options -Indexes in your Root .htaccess file as shown below.
```
# DO NOT SHOW DIRECTORY LISTING
# If you are getting 500 Errors when activating BPS then comment out Options -Indexes
# by adding a # sign in front of it. If there is a typo anywhere in this file you will also see 500 errors.
#Options -Indexes
```
Some Web Hosts do not allow you to use the “DirectoryIndex” Directive in .htaccess files. If you see a 500 Internal Server Error then comment out the “DirectoryIndex” Directive by adding a pound sign (#) in front of DirectoryIndex in your Root .htaccess file as shown below. Known Hosts with this issue: NordNet
```
# DIRECTORY INDEX FORCE INDEX.PHP
# Use index.php as default directory index file
# index.html will be ignored will not load.
#DirectoryIndex index.php index.html /index.php
```
Plugin Author AITpro
(@aitpro)

11 years, 5 months ago

Also if you have added any custom htaccess code either directly in the root .htaccess file or using BPS Custom Code then save that code in a plain text file and then delete that custom .htaccess code out of your root .htaccess file and BPS Custom Code.

ANORAAK
(@anoraak)

11 years, 5 months ago

Oh my god now everything working fine. You are the best:) Do you accept as donation Bitcoin or do you prefer EUR, USD. I just want to say thank you for your time and support:)
Plugin Author AITpro
(@aitpro)

11 years, 5 months ago
No need for a donation, but a 5 star rating for the BPS plugin would be great. 🙂

Ok one final thing left to do so that this problem NEVER happens again:

1. Copy this code below to this BPS Root Custom Code text box: CUSTOM CODE DO NOT SHOW DIRECTORY LISTING/DIRECTORY INDEX
```
# DO NOT SHOW DIRECTORY LISTING
# If you are getting 500 Errors when activating BPS then comment out Options -Indexes
# by adding a # sign in front of it. If there is a typo anywhere in this file you will also see 500 errors.
#Options -Indexes

# DIRECTORY INDEX FORCE INDEX.PHP
# Use index.php as default directory index file
# index.html will be ignored will not load.
#DirectoryIndex index.php index.html /index.php
```
2. Click the Save Root Custom Code button.
3. Go to the Security Modes page, click the Create secure.htaccess File AutoMagic button and activate Root Folder BulletProof Mode again.
ANORAAK
(@anoraak)

11 years, 5 months ago

Thanks 🙂 done:)