Problem Staging website

  • Resolved mrxpookie

    (@mrxpookie)


    9 months, 4 weeks ago

    Hello, I am having an issue with the plugin because I would like to use it on my preproduction site (a subdomain of my site but on a different server).

    I am getting errors on all my pages that use Premium addon for Elementor widgets.

    I tried disabling the plugin and reinstalling it, but I got a fatal website error.

    Can this license be used to run the plugin on a preproduction version in addition to our production version?

    Thank you very much

    Xavier

    • This topic was modified 9 months, 4 weeks ago by mrxpookie.
    • This topic was modified 9 months, 4 weeks ago by mrxpookie.
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  • esraa00

    (@esraa00)

    9 months, 4 weeks ago

    Hi @mrxpookie,

    Thank you for reaching out.

    Actually, we’re not allowed to provide support for the paid version of our plugin here on the WordPress forums.

    Please open a ticket on our support system from here. Our team will be happy to help you there.

    Regards

Viewing 1 replies (of 1 total)

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